Ask the Accessibility Experts: PDF Accessibility Q&A

PDFs continue to be one of the biggest digital accessibility challenges for local governments. From public notices and agendas to forms and reports, inaccessible documents can create barriers for residents and increase compliance risk.

Original Air Date: Thursday, July 30th

Watch the Recording

Mac Clemmens and Shawn Jordison, “The Accessibility Guy,” hosted a Q&A webinar focused entirely on PDF accessibility. This webinar answers real-world questions and provides practical guidance local government teams can apply immediately.

Whether you are just beginning your accessibility journey or working to improve an established process, this session provides expert insight to help your team move forward with confidence.

You will also learn practical strategies for scaling accessible document practices across departments, reducing common remediation errors, and improving usability for all residents.

There is no formal presentation agenda, just direct access to accessibility experts ready to answer your questions live.

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About the Hosts:

Mac Clemmens

Senior Vice President of Product Strategy and Innovation at CivicPlus

CivicPlus® Senior Vice President of Product Strategy and Innovation Mac Clemmens is the Co-Founder of DocAccess and Streamline. Mac is a proud advocate of website accessibility and local government, having presented on the subject at conferences nationwide. He received the prestigious “Vision Award” from Disability Rights California—the nation’s largest disability rights advocacy organization—in recognition of his commitment to creating accessible website experiences for all users. Mac is passionate about helping local governments tell their stories and engage with their communities, ensuring that the fear of ADA noncompliance doesn’t stand in the way.

Driven by the real challenges local governments face around PDF accessibility, Mac created DocAccess, a tool designed to make compliance achievable while significantly improving the user experience for people with disabilities and the public at large. To date, more than 10 million document pages have been made WCAG 2.1 AA compliant through DocAccess.

Shawn Jordison

Founder of The Accessibility Guy

Shawn Jordison is a nationally recognized digital accessibility expert and the founder of The Accessibility Guy. With over a decade of experience helping public sector organizations navigate ADA and WCAG requirements, Shawn specializes in making accessibility practical, achievable, and sustainable. He regularly advises cities, school districts, higher education institutions, and government agencies on compliance strategy, risk reduction, and inclusive digital design.