# Web Accessibility
Quality Assurance 101: Improving Your Website with Acquia Web Governance
Join the webinar to learn how the Quality Assurance tools in Acquia Web Governance help local governments identify and resolve website issues that impact accuracy, accessibility, and resident
Wednesday, March 25, 2026, at 1 p.m. CT (11 a.m. PT | Noon MT | 2 p.m. ET)
Register to Attend
Keeping a government website accurate, accessible, and easy to use requires ongoing attention as content grows and resident expectations evolve. Seemingly minor issues can quietly add up over time, affecting credibility, discoverability, and residents’ confidence in your digital services.
In this best-practices-focused session, CivicPlus experts will walk through the Quality Assurance capabilities included in Acquia Web Governance and show how teams can proactively monitor site quality from a single, centralized view. See how common content and site health issues are surfaced with clear recommendations, helping teams prioritize fixes that improve usability, accessibility, and overall website performance.
Designed for current Acquia Web Governance customers, this webinar shares practical tips and workflows to help users of all experience levels get more value from the functionality already available in their solution. Whether you contribute content, support site performance, or manage digital services, this session will help you make data-informed improvements that support a superior experience for every resident.
About the Hosts:
Heather Taormina-Jacobs
CivicPlus Customer Success Manager
CivicPlus Customer Success Manager Heather Taormina-Jacobs helps customers make government work better by building trusted relationships and supporting the successful adoption of Web Accessibility solutions through proactive communication and thoughtful follow-through. Known for her strong work ethic, attention to detail, and customer-focused problem solving, Heather helps our customers navigate processes efficiently, resolve issues quickly, and stay confident in their work. Outside of work, she lives in New York with her husband, two children, and two dogs, and is a certified yoga teacher and avid runner who values balance, mindfulness, and perseverance. She holds a Bachelor’s degree in Studio Art from the University of Buffalo.