The Best-Run Local Governments Run on CivicPlus Technology
Streamline operations, boost engagement, and nurture public trust
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Working Better, For Everyone
When your staff and departments work better, government works better. With intelligent automation for staff and a unified experience for residents, CivicPlus® solutions help increase process efficiency by up to 40%, freeing staff to improve community engagement.
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10K+ local government customers
100K+ public servant users
340M+ resident users
25 years experience
98% client retention
Solutions for Impact-Led Governments
View All ProductsUnified, Singular Resident Experiences
Community is personal.
Our government technology platform empowers residents to find answers, submit forms, access agendas, sign up for mass notification messages in the right language, and more—all with a single sign-on and profile.
Ready to increase resident engagement by up to 89%?
Get an Online DemoSupercharge and Connect Every Function
For governments to operate smoothly, departments, staff, and residents need to be able to find answers, complete their tasks, and communicate without hassle. CivicPlus connects all of your teams and functions, so they work better together for your community.
- Build community trust through effective, transparent communication and service
- Strengthen compliance, accessibility, and readiness
- Increase staff efficiency and cut costs by digitally transforming manual, paper-based processes and improving collaboration
- Lead with impact and confidence by delivering unified information, services, and resources for your community
- Create content and shepherd it through the approval process without snags
- Ensure a functional website that substantially complies with the WCAG 2.1 AA accessibility standards and serves residents’ needs
- Streamline communications, experience, and engagement
- Communicate quickly during emergencies
- Automate minutes-taking and reduce time spent preparing agendas from days to minutes
- Push new ordinances live to the public in 10 seconds
- Enable greater transparency for residents, elected officials, and staff
- Simplify Freedom of Information Act (FOIA) compliance with resident self-service and automated routing
- Increase participation and energy with easier registration and payment processing
- Simplify recreation operations across facilities, programs, and workflows
- Market programs and catalog offerings to boost engagement
- Improve accessibility for all residents
- Manage, track, and report on complaints
- Streamline permit submissions, approvals, and inspections to support efficient building and responsible growth
- Track annual license renewals and automatically remind residents when applications are due
- Empower residents to easily apply and pay for permits and licenses online
Keeping You a Step Ahead
With clear audit trails, the latest security, and flexibility to evolve with the times, our solutions continuously innovate to ensure governments of all sizes can handle compliance, accessibility, emergencies, and growth.
Get a DemoNo One Gets You Like We Do
As former government leaders, we know the tension between meeting residents’ service demands and managing tight resources. It’s why fewer than 40% of residents rate their local government positively—and why thousands of high-performing civic leaders trust CivicPlus to help improve operations and community sentiment.