CivicPlus® is the software Platform built for modern local governments allowing you to work seamlessly and securely, leveraging existing data and reducing information silos so you can collaborate efficiently.
Reach citizens with a device-agnostic, omnichannel citizen communication strategy with the only HCMS designed for local government. Engage 6 offers front end live edit capabilities for non-technical users to make page updates, yet is robust enough for technical users to fully customize their content delivery model with limitless integration capabilities through APIs.
CMS solutions that allow you to engage your community
Easy to use for staff and citizens to help you grow your community
Streamline and automate your complex paper-based processes
Send notifications quickly, reliably, and securely
Receive and respond to citizens so you can serve them better
Simplify your HR process and manage employee performance
You’ll be able to reach us through phone, email or utilize our online support system for software issues, requests, or emergency ticket requests. Our online help center is available to you at any time and our emergency support team is available 24/7 for your peace of mind.
Get in touch with us online. We proudly serve over 3,500 local governments including states, municipalities, townships, and counties.
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Visit our Help Center, where you can find all the valuable information you need on our products, or submit a ticket for assistance from our award-winning team.
Congratulations to the latest in a long list of lauded communities that are leveraging technology to connect to citizens in meaningful and impactful ways.
Your community exists to offer equitable access to all citizens, and your parks and recreation department is a cornerstone in your civic offering. Two often underserved population segments that benefit from access to public parks, affordable classes, leagues, activities, and events, include children and seniors. Not only do these groups enjoy socialization, physical activity, and mental stimulation from such activities, but they can double their enjoyment and gain even more pleasure when they have the opportunity to participate in local offerings together. Read on to learn about the benefits to your youth and seniors when they take part in combined parks and rec offerings, and check out our list of suggested intergenerational programs.
A rapidly increasing number of local governments are becoming the subjects of lawsuits from members of the public alleging that the municipality’s digital content is not compliant with Section 508 of the Americans with Disabilities Act (ADA). Two of the most commonly cited grievances include local government websites using PDFs that are incompatible with screen reader technology and videos that fail to offer closed captioning. For municipal clerks responsible for managing public records, agendas, meeting minutes and documentation, and public meeting videos and audio recordings, the potential for a lawsuit is causing compliance-related alarm.
When an emergency impacts your community, you can’t let any barriers stand in the way of getting every citizen the information they need to take immediate action. To help you better serve the diverse needs of your community, CivicReady® is pleased to announce the availability of multilingual translation for voice calls in twenty languages. Now, whenever you share emergency or routine email, text, or voice notifications with your citizens, your messages can be automatically translated based on the subscriber’s pre-set preference. This functionality within the CivicReady mass notification system helps to ensure that all citizens can quickly receive and act on urgent information, with no confusion or delays.
Be honest. How many citizen requests have taken the tactile form of a post-it-note stuck to the bottom of your computer screen over the past month? Have you ever taken notes from a citizen who walked in to report a problem, and then lost track of where you wrote your notes? Do you ever dread your ringing telephone because you know it’s a citizen following up on a service request you forgot to send to your department of public works?
Who said the public sector can’t maintain a fun, approachable digital presence? Employee recruitment is a serious and critical component of your talent management strategy, but that doesn’t mean you can’t use modern tools and dynamic approaches to identify and engage top talent. Instagram is a valuable social media platform for more than sharing post-workout meals and vacation photos of flip-flop clad feet in front of oceans of blue waves (trust us). It is a tool that should be used by all private and public sector recruiters to engage the next generation of local government employees (read: Millennials). Follow our tips to get started and make Instagram a key component of your recruitment strategy.
![[UPDATED June 2019] CivicReady's Multilingual Functionality](https://www.civicplus.com/hubfs/blog_images/102317-Blog-CivicReady-Now%20Offering%20Multilingual%20Functionality%20%281%29.png)
