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With COVID-19’s impact on governments and communities around the world, most if not all public gatherings have been halted. The life that we once knew has shifted, and we are left with what can only be described as the new normal.
One of the most emotionally and physically challenging aspects of the shelter-in-place mandate for many citizens is the feeling that, even though they love their home and family, that they are just not getting enough sunshine and fresh air. Our public parks are vital natural resources that are not, at least as of the time of this writing, entirely off-limits to most citizens as we work to flatten the curve of COVID-19. All citizens, however, need to respect social distancing recommendations when in public parks to ensure that they are doing their part to flatten the curve. If your parks and recreation department has issued guidance around how to safely enjoy its community parks while following COVID-19 safety regulations, but still needs help getting the message out to park-going citizens, follow our communication recommendations.
If you are not broadcasting and recording your public meetings for at-home viewers, you could be missing a critical opportunity to engage a broad spectrum of citizens in public dialogue and information sharing. Additionally, if your live and recorded meeting videos are not mobile optimized, you could be missing yet another critical engagement opportunity.
Your worst nightmare is that a disaster strikes your community—a flood, a bridge collapse, an act of terror. They are all fears that keep you up at night. Are you prepared to act fast enough? Do you have the infrastructure, staff, and planning in place to ensure prompt, informative communications that will reach as many citizens as possible? Don’t wait for a disaster to occur to test your communication plan. Be prepared in advance so that if the worst-case scenario occurs, you can step into action without hesitation or fear. Read on to learn where to start when building a crisis communication plan.
CivicPlus announced the integration of CivicPlus’ CP ConnectTM software with newly acquired SeeClickFix to create CivicService, the first, and most robust, end-to-end citizen communication, request, and work order management solution available.
City halls across the nation have closed their doors, and municipal workers are trying to continue to ensure a high level of citizen service while working from their dining room table. While private sector entities have successfully deployed remote workforces and diversified staffs over the years, public sector workers are swimming in unfamiliar waters. As a local government HR leader, you are working in unprecedented circumstances too.
