CivicPlus® is the software Platform built for modern local governments allowing you to work seamlessly and securely, leveraging existing data and reducing information silos so you can collaborate efficiently.
Reach citizens with a device-agnostic, omnichannel citizen communication strategy with the only HCMS designed for local government. Engage 6 offers front end live edit capabilities for non-technical users to make page updates, yet is robust enough for technical users to fully customize their content delivery model with limitless integration capabilities through APIs.
CMS solutions that allow you to engage your community
Easy to use for staff and citizens to help you grow your community
Streamline and automate your complex paper-based processes
Send notifications quickly, reliably, and securely
Receive and respond to citizens so you can serve them better
Simplify your HR process and manage employee performance
You’ll be able to reach us through phone, email or utilize our online support system for software issues, requests, or emergency ticket requests. Our online help center is available to you at any time and our emergency support team is available 24/7 for your peace of mind.
Get in touch with us online. We proudly serve over 3,500 local governments including states, municipalities, townships, and counties.
We exist for one purpose: to serve and delight CivicPlus clients. Our team will help you find answers, whether through a reference document, email, phone call, or tweet.
Visit our Help Center, where you can find all the valuable information you need on our products, or submit a ticket for assistance from our award-winning team.
CivicPlus will give away up to 50 free websites to small-sized water and sewer districts. The websites will be built using CivicPlus’ proprietary, Drupal-based CivicCMS content management system (CMS).
For an industry that for decades has aimed to focus exclusively on the great outdoors and the simplicity of nature, technology innovation is making an industry-altering impact on local government parks and recreation. It is redefining how local governments interact with and connect to citizens and is even impacting parks and facility offerings. If your department has been resistant to the idea of leveraging tech innovation, try not to think of it as a concession to the digital devices that have become your adversaries when it comes to citizen timeshare. Think of it instead as an opportunity to reinvent your service offering and continue to make your parks and rec programming relevant to generations of Americans who will never remember a time before the Internet. Start your adoption of technology by familiarizing yourself with the latest advancements impacting municipal parks and rec, and consider where you may be able to adopt such tools.
A rapidly increasing number of local governments are becoming the subjects of lawsuits from members of the public alleging that the municipality’s digital content is not compliant with Section 508 of the Americans with Disabilities Act (ADA). Two of the most commonly cited grievances include local government websites using PDFs that are incompatible with screen reader technology and videos that fail to offer closed captioning. For municipal clerks responsible for managing public records, agendas, meeting minutes and documentation, and public meeting videos and audio recordings, the potential for a lawsuit is causing compliance-related alarm.
For any parent, the possibility of experiencing a natural or local disaster with your child is terrifying. Parents with children on the Autism spectrum, however, face more significant challenges—navigating the disaster event and recovery with a child who is hypersensitive to external stimuli, less able to process rapidly developing events and verbal instructions, and process emotions. To help the parents in your community with a child living with Autism Spectrum Disorder (ASD) to prepare for an emergency, share the following advice in your next citizen education outreach.
CivicPlus has announced it has acquired SeeClickFix, the proven leader of 311 citizen request and work management software solutions. The software helps millions of citizens request repairs in their community from their local government through its web and mobile application tools. With this acquisition, SeeClickFix will become part of CivicPlus’ integrated suite of municipal software solutions.
Who said the public sector can’t maintain a fun, approachable digital presence? Employee recruitment is a serious and critical component of your talent management strategy, but that doesn’t mean you can’t use modern tools and dynamic approaches to identify and engage top talent. Instagram is a valuable social media platform for more than sharing post-workout meals and vacation photos of flip-flop clad feet in front of oceans of blue waves (trust us). It is a tool that should be used by all private and public sector recruiters to engage the next generation of local government employees (read: Millennials). Follow our tips to get started and make Instagram a key component of your recruitment strategy.
