CivicPlus | THE Modern Civic Experience Platform
Powering and Empowering Government
Our government technology solutions help municipalities streamline their operations and improve civic engagement.
Online Demo10,000+ customers
340M+ resident users in the U.S. and Canada alone
100,000+ government users
Celebrate
2024 Civic Experience Award Winners
CivicPlus® is honored to announce the top three winners in the 2024 Civic Experience Awards, a program that aims to recognize local government leaders, departments, and municipalities working hard to improve civic experiences to create greater civic participation and satisfaction, safer, cleaner, and more profitable communities.
CivicPlus® Provides Award-Winning Technology Solutions for Government
With more than 25 years of local government experience, CivicPlus provides public sector technology that automates processes, digitizes services, and enhances civic experiences. Our wide range of government software solutions are designed to be flexible, scalable, and customizable, ensuring a frictionless experience for residents and staff.
-
One-Stop
Full Suite of Products
Easy-to-use, integrated government technology solutions built to enable one-stop, personalized digital experiences.
-
Trusted
Leader in Compliance
World-class protection designed to safeguard systems and infrastructure, including the personal privacy of individuals.
-
Always-On
Award-Winning Support
Industry-leading retention rates and the highest level of service with 24/7/365 support and knowledge management team.
-
Data-Driven
Measured Satisfaction
Uniquely leveraging custom community-level data and best practices to optimize unmet needs and improve the civic experience.
Explore Our Software for Government
CivicPlus helps to transform the way municipalities operate and interact with their residents. With our broad offering of local government software and services, we meet all the complex needs of the public sector, whether it’s improving communication with the public or streamlining back-office workflows. With CivicPlus, agencies can automate manual workflows, enhance civic engagement, and reduce costs.
Municipal Websites
Build a custom-branded municipal website to provide your residents with positive civic experiences and build trust.
Web Accessibility
Improve your website performance and ensure it's accessible, compliant, and error-free with our optimization solutions.
Recreation Management
Manage community activity programming, facility maintenance, and resident self-service registrations.
Mass Notification Software
Reach your residents and staff with emergency and routine alerts through as many channels as possible.
Social Media Archiving
Automate the process to capture and archive your social media records to ensure compliance with regulations.
311 CRM System
Accept and track service requests, promptly respond to resident inquiries, and improve engagement.
Process Automation and Digital Services
Eliminate paper-based processes, automate manual tasks, and meet modern expectations of service delivery.
NextRequest
Accept, track, and fulfill public record requests all in one place to increase transparency and FOIA compliance.
Community Development
Create and manage permit and license applications, renewals, inspections, payments, and contractor credentials.
Agenda and Meeting Management
Enhance productivity and save time with an agenda and meeting management system design for clerks.
Codification
Choose from industry leading codification, supplementation, and online code hosting portal options.
More Government Technology Solutions
Our Modern Civic Experience Platform is strengthened by an additional collection of time-saving integrable technologies to automate internal workflows and provide digital resident self-service capabilities.
10,000+ Customers Inspire Our Technology
From small rural counties to large metropolitan cities, our scalable municipal government software solutions are designed by former government leaders for evolving communities.
-
Read the Case Study
Jeff Caponera
Police Chief of Grafton, WI
-
Adding Agenda and Meeting Management functionality with Self-Publishing increased transparency as minutes, agendas, and the City’s code of ordinances are readily available in an intuitive interface.
Read the Case Study
-
Our staff and the public are so tired of having to sign in to different systems. With CivicPlus, we have a platform that offers a single log-in whether you’re signing up for alerts or watching a board meeting, and people really like that. It’s the same for staff. They log into CivicPlus through one interface and can navigate to the different tools.
Read the Case Study
Melanie McDonough
Lebanon, NH Chief Innovation Officer
-
CivicPlus has done a fantastic job of engaging customers, soliciting feedback, and using that feedback to enhance its products.
Read the Case Study
City of Key West Web Specialist
-
With limited resources, we’re trying to get the most value from our staff and available funds. The combination of maps, data, service requests and work orders offers us the foundation to make the best decision.
Read the Case Study
Jaci Vogel
Deputy Director of Public Works Operations for the City of Topeka
Digital Government Resources
How to Get Started with Local Government Software
Tell us your local government challenge
Choose the implementation plan for your government platform
Create digital experiences that delight residents and staff
After sitting here for a couple of hours going through some social media posts, trying to get this open records request solved, I [realized] — this is ridiculous, this is taking me too long. I don’t have the time to sit here and do this, so we reached back out and we ended up with a free trial [of CivicPlus Social Media Archiving software]… the rest is history.