The Next Innovation in Citizen Engagement is Here

It's a Website... and So Much More

Reach citizens with a device-agnostic, omnichannel citizen communication strategy with the only HCMS designed for local government. Engage 6 offers front end live edit capabilities for non-technical users to make page updates, yet is robust enough for technical users to fully customize their content delivery model with limitless integration capabilities through APIs.

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Engage 6 is Here

Is Your Municipality Eligible for CARES Act Funds?

Read Our FAQs to Learn How Funding Can Help Your Community Recover

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4,000+

Clients in the United States, Canada, and Australia are engaging their communities with CivicPlus

Streamlining Your Processes

Solutions That Power Your Municipality.
Working Together.

We enable you to create efficiencies in all areas of your local government through a full stack of local government software solutions, providing you with a complete view of every aspect of your municipality from one platform.

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Dedicated to Supporting You

Award winning in-house support team

You’ll be able to reach us through phone, email or utilize our online support system for software issues, requests, or emergency ticket requests. Our online help center is available to you at any time and our emergency support team is available 24/7 for your peace of mind.

CivicPlus Support Team

Have a Question?

Here are several ways to contact us

Presales Questions

Presales Question?

Get in touch with us online. We proudly serve over 4,000 local governments including states, municipalities, townships, and counties.

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Support Team

Need Support?

We exist for one purpose: to serve and delight CivicPlus clients. Our team will help you find answers, whether through a reference document, email, phone call, or tweet.

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Help Center

Check Help Center

Visit our Help Center, where you can find all the valuable information you need on our products, or submit a ticket for assistance from our award-winning team.

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Join the 4,000+ Local Governments Using CivicPlus to Engage Their Communities

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Turn Your Software into a Community Engagement Tool

CARES Act Funding Q&A with Crowe Risk LLP

CARES Act Funding Q&A with Crowe Risk LLP

On July 15, CivicPlus® hosted a webinar with special guest Bert Nuehring, Partner, Consulting, Crowe, LLP Risk Consulting, to address what local governments need to know about CARES Act funding. As a follow-up to our live event, we are pleased to share the content of the question and answer session that followed.

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The Growing Importance of Virtual Programming

The Growing Importance of Virtual Programming

The COVID-19 pandemic introduced the world to virtual yoga, online happy hours, digital birthday parties and even live-streamed weddings. Now, citizens of every generation and technology experience level are learning to embrace virtual engagement opportunities. For parks and recreation departments, virtual programing means additional revenue potential with minimal overhead. As with everything new, growing citizen participation in virtual offerings means showcasing the value of online engagement and using a diverse marketing communication strategy.

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6 Stats that Prove Your Live and Recorded Meeting Videos Must be Mobile Optimized

6 Stats that Prove Your Live and Recorded Meeting Videos Must be Mobile Optimized

If you are not broadcasting and recording your public meetings for at-home viewers, you could be missing a critical opportunity to engage a broad spectrum of citizens in public dialogue and information sharing. Additionally, if your live and recorded meeting videos are not mobile optimized, you could be missing yet another critical engagement opportunity.

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TRACED Act Part II: Compliance. Emergency vs. Routine Alerts.

TRACED Act Part II: Compliance. Emergency vs. Routine Alerts.

The scope of news and information that municipalities need to share with citizens runs a vast continuum. Leaders owe it to citizens to communicate everything ranging from engagement opportunities (such as seasonal openings of parks and recreation event scheduling) to mild inconveniences (such as changes to brush pick-ups) to life-threatening emergencies (such as an active shooter in the community). While mass notification systems such as CivicReady® can accommodate the creation and distribution of both routine and emergency alerts, public safety and communication system administrators need to know what type of scenario constitutes a true emergency, and what notification restrictions apply to all other warning messages.

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CivicPlus Launches CivicService for Better Connected Public Services

CivicPlus Launches CivicService for Better Connected Public Services

CivicPlus announced the integration of CivicPlus’ CP ConnectTM software with newly acquired SeeClickFix to create CivicService, the first, and most robust, end-to-end citizen communication, request, and work order management solution available.

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Understanding the Family First Coronavirus Response Act

Understanding the Family First Coronavirus Response Act

The Families First Coronavirus Response Act (FFCRA) offers employee paid leave rights if an employee is unable to work because he or she contracts COVID-19, is caring for a family member who has contracted the virus, or is caring for a dependent whose child care service is closed due to COVID-19. To ensure compliance and to protect your employees, familiarize yourself with the necessary details of this new employment legal requirement.

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