CivicPlus® is the software Platform built for modern local governments allowing you to work seamlessly and securely, leveraging existing data and reducing information silos so you can collaborate efficiently.
Reach citizens with a device-agnostic, omnichannel citizen communication strategy with the only HCMS designed for local government. Engage 6 offers front end live edit capabilities for non-technical users to make page updates, yet is robust enough for technical users to fully customize their content delivery model with limitless integration capabilities through APIs.
CMS solutions that allow you to engage your community
Easy to use for staff and citizens to help you grow your community
Streamline and automate your complex paper-based processes
Send notifications quickly, reliably, and securely
Receive and respond to citizens so you can serve them better
Simplify your HR process and manage employee performance
You’ll be able to reach us through phone, email or utilize our online support system for software issues, requests, or emergency ticket requests. Our online help center is available to you at any time and our emergency support team is available 24/7 for your peace of mind.
Get in touch with us online. We proudly serve over 3,500 local governments including states, municipalities, townships, and counties.
We exist for one purpose: to serve and delight CivicPlus clients. Our team will help you find answers, whether through a reference document, email, phone call, or tweet.
Visit our Help Center, where you can find all the valuable information you need on our products, or submit a ticket for assistance from our award-winning team.
If you are reading this blog from a mobile device, then you already understand the importance of content mobility. Even if you are reading this article from a desktop computer, you have likely responded to an email, registered for an event, utilized a business service, or engaged with a brand using a smartphone or tablet. The proliferation of mobile device technology has changed the way that all businesses in the private and public sector are doing business and the ways that consumers and citizens are engaging with brands and entities.
Your parks and recreation staff is a team, and any team is only as strong as its weakest link. To successfully manage thousands of miles of trails, dozens of parks and ballfields, shelters, golf courses, and aquatic facilities, your team needs to act cohesively, collaboratively, and courteously. With limited resources, high expectations, and constrained budgets, however, stress levels can run high and negatively impact morale and unity. A team building retreat may be the change agent your parks and recreation team needs to reset perspectives and regain a unified approach to citizen service. If you have yet to plan and execute a team-building retreat for your staff, follow these best practices to implement a successful and outcomes-oriented event. Ropes course optional (but we bet you’d know where to find one).
A rapidly increasing number of local governments are becoming the subjects of lawsuits from members of the public alleging that the municipality’s digital content is not compliant with Section 508 of the Americans with Disabilities Act (ADA). Two of the most commonly cited grievances include local government websites using PDFs that are incompatible with screen reader technology and videos that fail to offer closed captioning. For municipal clerks responsible for managing public records, agendas, meeting minutes and documentation, and public meeting videos and audio recordings, the potential for a lawsuit is causing compliance-related alarm.
When an emergency impacts your community, you can’t let any barriers stand in the way of getting every citizen the information they need to take immediate action. To help you better serve the diverse needs of your community, CivicReady® is pleased to announce the availability of multilingual translation for voice calls in twenty languages. Now, whenever you share emergency or routine email, text, or voice notifications with your citizens, your messages can be automatically translated based on the subscriber’s pre-set preference. This functionality within the CivicReady mass notification system helps to ensure that all citizens can quickly receive and act on urgent information, with no confusion or delays.
CP ConnectTM was designed to be more than a 311 and citizen request management system. It is the only 311 and CRM to incorporate citizen engagement functionality so you can better understand and monitor citizen sentiments surrounding local topics of interest, initiatives, and civic projects. With our latest data analytics functionality, you have access to the quantifiable data you need to streamline administrative operations and make informed policy decisions.
Who said the public sector can’t maintain a fun, approachable digital presence? Employee recruitment is a serious and critical component of your talent management strategy, but that doesn’t mean you can’t use modern tools and dynamic approaches to identify and engage top talent. Instagram is a valuable social media platform for more than sharing post-workout meals and vacation photos of flip-flop clad feet in front of oceans of blue waves (trust us). It is a tool that should be used by all private and public sector recruiters to engage the next generation of local government employees (read: Millennials). Follow our tips to get started and make Instagram a key component of your recruitment strategy.
![[UPDATED June 2019] CivicReady's Multilingual Functionality](https://www.civicplus.com/hubfs/blog_images/102317-Blog-CivicReady-Now%20Offering%20Multilingual%20Functionality%20%281%29.png)
