CivicPlus Clients: COVID-19 Crisis Management Portal
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The Next Innovation in Citizen Engagement is Here

It's a Website... and So Much More

Reach citizens with a device-agnostic, omnichannel citizen communication strategy with the only HCMS designed for local government. Engage 6 offers front end live edit capabilities for non-technical users to make page updates, yet is robust enough for technical users to fully customize their content delivery model with limitless integration capabilities through APIs.

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Engage 6 is Here

To All Local Government Difference-Makers Keeping Us Safe During COVID-19:

We See You. We Appreciate You. We Support You.

Visit Our Crisis Management Portal for innovative technology use cases, communication and efficiency tools, and educational resources.

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4,000+

Clients in the United States, Canada, and Australia are engaging their communities with CivicPlus

Streamlining Your Processes

Solutions That Power Your Municipality.
Working Together.

We enable you to create efficiencies in all areas of your local government through a full stack of local government software solutions, providing you with a complete view of every aspect of your municipality from one platform.

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HCMS Designed for Local Government

Reach citizens with a device-agnostic, omnichannel citizen communication strategy with the only HCMS designed for local government. Engage 6 offers front end live edit capabilities for non-technical users to make page updates, yet is robust enough for technical users to fully customize their content delivery model with limitless integration capabilities through APIs.

Website Design & Hosting

Website Design & Hosting

CMS solutions that allow you to engage your community

Parks & Recreation

Parks & Recreation

Easy to use for staff and citizens to help you grow your community

Agenda & Meetings

Agenda & Meeting Management

Streamline and automate your complex paper-based processes

Mass & Emergency Communications

Mass & Emergency Communications

Send notifications quickly, reliably, and securely

311 & Citizen Request Management

311 & Citizen Request Management

Receive and respond to citizens so you can serve them better

Employee Management

Employee Management

Simplify your HR process and manage employee performance

Dedicated to Supporting You

Award winning in-house support team

You’ll be able to reach us through phone, email or utilize our online support system for software issues, requests, or emergency ticket requests. Our online help center is available to you at any time and our emergency support team is available 24/7 for your peace of mind.

CivicPlus Support Team

Have a Question?

Here are several ways to contact us

Presales Questions

Presales Question?

Get in touch with us online. We proudly serve over 4,000 local governments including states, municipalities, townships, and counties.

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Support Team

Need Support?

We exist for one purpose: to serve and delight CivicPlus clients. Our team will help you find answers, whether through a reference document, email, phone call, or tweet.

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Help Center

Check Help Center

Visit our Help Center, where you can find all the valuable information you need on our products, or submit a ticket for assistance from our award-winning team.

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Join the 4,000+ Local Governments Using CivicPlus to Engage Their Communities

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Turn Your Software into a Community Engagement Tool

Establishing Disaster Recovery and Business Continuity Plans in Your Administration

Establishing Disaster Recovery and Business Continuity Plans in Your Administration

While many believe that disaster recovery and business continuity are the same, the two terms represent different but related strategies for how your local government must prepare for, and react to, an event that disrupts municipal operations. In response to the current COVID-19 pandemic and its unprecedented impact on private and public sector entities, CIOs across the nation are looking to refine or develop both their disaster recovery and business continuity plans.

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Five Family-Friendly Parks and Recreation Activities

Five Family-Friendly Parks and Recreation Activities

Your citizens are trendy, just like your community. While there will always be a place for flag football, senior swim and youth basketball in your parks and recreation catalog, citizens are looking for new, trendy activities to help them break their fitness routine and get their kids excited about being outdoors and off their smartphones. By incorporating new and non-traditional sports, activities, lessons and events into your recreation planning, you'll position your department to engage existing and new customers and boost revenue. Here are the five hottest, family-friendly parks and rec activities that inclusive rec departments are adopting this year.

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Why Your Next RFP Needs to be an Outcomes-Based RFQ

Why Your Next RFP Needs to be an Outcomes-Based RFQ

RFP. Is there any other acronym in local government that elicits such feelings of time-consuming drudgery? The necessary evil that is the request for proposal (RFP) process is valuable to ensuring that municipal leaders are completing the due diligence needed to enable the responsible spending of taxpayer dollars, especially when it comes to software and technology. Like many processes initially designed to put guardrails around subjective decision-making, the RFP process has evolved to be burdened by inefficiency, red-tape, and the kind of restraints that make efficient solution selection at times impossible, thus standing in the way of its very own purpose.

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How to Create a Crisis Communication Plan

How to Create a Crisis Communication Plan

Your worst nightmare is that a disaster strikes your community—a flood, a bridge collapse, an act of terror. They are all fears that keep you up at night. Are you prepared to act fast enough? Do you have the infrastructure, staff, and planning in place to ensure prompt, informative communications that will reach as many citizens as possible? Don’t wait for a disaster to occur to test your communication plan. Be prepared in advance so that if the worst-case scenario occurs, you can step into action without hesitation or fear. Read on to learn where to start when building a crisis communication plan.

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CivicPlus Launches CivicService for Better Connected Public Services

CivicPlus Launches CivicService for Better Connected Public Services

CivicPlus announced the integration of CivicPlus’ CP ConnectTM software with newly acquired SeeClickFix to create CivicService, the first, and most robust, end-to-end citizen communication, request, and work order management solution available.

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Human Resources Federal Law Requirements to Know During a Disaster Event

Human Resources Federal Law Requirements to Know During a Disaster Event

In response to the COVID-19 pandemic, local governments are scrambling to maintain business continuity and protect their employees, their health, and their wages. Given the understandably cautious response to COVID19, the last thing your valued employees should worry about is their employment benefits, such as payroll, medical coverage, and bereavement time. Federal employer reporting requirements exist as a safeguard to employees in times of distress. As the facilitator of your employees’ employment benefits, it is your job to comply with all requirements as a safeguard to ensure staff members maintain their employment rights when times become devastatingly hard.  Ensure you are familiar with the following federal requirements for disaster recovery periods.

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