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Reach citizens with a device-agnostic, omnichannel citizen communication strategy with the only HCMS designed for local government. Engage 6 offers front end live edit capabilities for non-technical users to make page updates, yet is robust enough for technical users to fully customize their content delivery model with limitless integration capabilities through APIs.
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If your municipality had an established business continuity plan before the COVID-19 pandemic, it is massively being tested. When the current crisis is behind us, and we have time to breathe and assess, private and public sector leaders must all take what they have learned from this experience and use it to reinforce their operations in preparation for a future calamity. As you audit the effectiveness of your business continuity plan, pay close attention to the following five critical assessment factors.
Your citizens are trendy, just like your community. While there will always be a place for flag football, senior swim and youth basketball in your parks and recreation catalog, citizens are looking for new, trendy activities to help them break their fitness routine and get their kids excited about being outdoors and off their smartphones. By incorporating new and non-traditional sports, activities, lessons and events into your recreation planning, you'll position your department to engage existing and new customers and boost revenue. Here are the five hottest, family-friendly parks and rec activities that inclusive rec departments are adopting this year.
RFP. Is there any other acronym in local government that elicits such feelings of time-consuming drudgery? The necessary evil that is the request for proposal (RFP) process is valuable to ensuring that municipal leaders are completing the due diligence needed to enable the responsible spending of taxpayer dollars, especially when it comes to software and technology. Like many processes initially designed to put guardrails around subjective decision-making, the RFP process has evolved to be burdened by inefficiency, red-tape, and the kind of restraints that make efficient solution selection at times impossible, thus standing in the way of its very own purpose.
Your worst nightmare is that a disaster strikes your community—a flood, a bridge collapse, an act of terror. They are all fears that keep you up at night. Are you prepared to act fast enough? Do you have the infrastructure, staff, and planning in place to ensure prompt, informative communications that will reach as many citizens as possible? Don’t wait for a disaster to occur to test your communication plan. Be prepared in advance so that if the worst-case scenario occurs, you can step into action without hesitation or fear. Read on to learn where to start when building a crisis communication plan.
CivicPlus announced the integration of CivicPlus’ CP ConnectTM software with newly acquired SeeClickFix to create CivicService, the first, and most robust, end-to-end citizen communication, request, and work order management solution available.
In response to the COVID-19 pandemic, local governments are scrambling to maintain business continuity and protect their employees, their health, and their wages. Given the understandably cautious response to COVID19, the last thing your valued employees should worry about is their employment benefits, such as payroll, medical coverage, and bereavement time. Federal employer reporting requirements exist as a safeguard to employees in times of distress. As the facilitator of your employees’ employment benefits, it is your job to comply with all requirements as a safeguard to ensure staff members maintain their employment rights when times become devastatingly hard. Ensure you are familiar with the following federal requirements for disaster recovery periods.
