The Next Innovation in Citizen Engagement is Here

It's a Website... and So Much More

Reach citizens with a device-agnostic, omnichannel citizen communication strategy with the only HCMS designed for local government. Engage 6 offers front end live edit capabilities for non-technical users to make page updates, yet is robust enough for technical users to fully customize their content delivery model with limitless integration capabilities through APIs.

Explore Engage 6 >

Engage 6 is Here

Technology to Build a Better Community.

Find out how we’re helping local governments meet the new online imperative

VIEW OUR RESOURCE CENTER

4,000+

Clients in the United States, Canada, and Australia are engaging their communities with CivicPlus

Streamlining Your Processes

Solutions That Power Your Municipality.
Working Together.

We enable you to create efficiencies in all areas of your local government through a full stack of local government software solutions, providing you with a complete view of every aspect of your municipality from one platform.

Explore The Platform >

Dedicated to Supporting You

Award winning in-house support team

You’ll be able to reach us through phone, email or utilize our online support system for software issues, requests, or emergency ticket requests. Our online help center is available to you at any time and our emergency support team is available 24/7 for your peace of mind.

CivicPlus Support Team

Have a Question?

Here are several ways to contact us

Presales Questions

Presales Question?

Get in touch with us online. We proudly serve over 4,000 local governments including states, municipalities, townships, and counties.

Learn More >

Support Team

Need Support?

We exist for one purpose: to serve and delight CivicPlus clients. Our team will help you find answers, whether through a reference document, email, phone call, or tweet.

Learn More >

Help Center

Check Help Center

Visit our Help Center, where you can find all the valuable information you need on our products, or submit a ticket for assistance from our award-winning team.

Learn More >

Join the 4,000+ Local Governments Using CivicPlus to Engage Their Communities

Get Started with an Online Demo > or  Get Pricing >

See What’s New

Turn Your Software into a Community Engagement Tool

The Online Imperative of Local Government: Next Normal Survey Results

The Online Imperative of Local Government: Next Normal Survey Results

If online citizen self-service functionality was a nice-to-have a few years ago, or even a few months ago, today, it’s imperative. With public sector offices across the country still closed, citizens still social distancing, and the novel coronavirus’s impact exceeding six million cases in the U.S. alone, what was once thought to be a stop-gap in business operations is today, the new normal.

Read More >

Soliciting Community Feedback on Your Parks and Rec Offerings

Soliciting Community Feedback on Your Parks and Rec Offerings

Citizens and families are looking for safe ways to spend their valuable free time in the community, and staff is doing their best to accommodate. It’s a challenging time to maintain a diverse recreation catalog. Parks and rec leaders are considering and developing new programs in the necessary absence of others and making innovations through the exploration of virtual programming opportunities.

Read More >

6 Stats that Prove Your Live and Recorded Meeting Videos Must be Mobile Optimized

6 Stats that Prove Your Live and Recorded Meeting Videos Must be Mobile Optimized

If you are not broadcasting and recording your public meetings for at-home viewers, you could be missing a critical opportunity to engage a broad spectrum of citizens in public dialogue and information sharing. Additionally, if your live and recorded meeting videos are not mobile optimized, you could be missing yet another critical engagement opportunity.

Read More >

TRACED Act Part II: Compliance. Emergency vs. Routine Alerts.

TRACED Act Part II: Compliance. Emergency vs. Routine Alerts.

The scope of news and information that municipalities need to share with citizens runs a vast continuum. Leaders owe it to citizens to communicate everything ranging from engagement opportunities (such as seasonal openings of parks and recreation event scheduling) to mild inconveniences (such as changes to brush pick-ups) to life-threatening emergencies (such as an active shooter in the community). While mass notification systems such as CivicReady® can accommodate the creation and distribution of both routine and emergency alerts, public safety and communication system administrators need to know what type of scenario constitutes a true emergency, and what notification restrictions apply to all other warning messages.

Read More >

CivicPlus Launches CivicService for Better Connected Public Services

CivicPlus Launches CivicService for Better Connected Public Services

CivicPlus announced the integration of CivicPlus’ CP ConnectTM software with newly acquired SeeClickFix to create CivicService, the first, and most robust, end-to-end citizen communication, request, and work order management solution available.

Read More >

Understanding the Family First Coronavirus Response Act

Understanding the Family First Coronavirus Response Act

The Families First Coronavirus Response Act (FFCRA) offers employee paid leave rights if an employee is unable to work because he or she contracts COVID-19, is caring for a family member who has contracted the virus, or is caring for a dependent whose child care service is closed due to COVID-19. To ensure compliance and to protect your employees, familiarize yourself with the necessary details of this new employment legal requirement.

Read More >

Subscribe to Our Newsletter

Stay up to date with the latest tips and news for local governments.