Automated Archiving

Eliminate manual processes and maximize resource efficiency with automated social media archiving.

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Save Time and Resources

Improve compliance without stretching limited resources. Capture records instantly and organize them efficiently, allowing agencies to respond to records requests faster and with greater accuracy, minimizing the risk of error. By automating archiving and streamlining workflows, staff can focus on high-impact work while improving compliance within budget constraints.

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Product Features

Automated Archiving

Capture 90% of social media records within 30 seconds of posting, even if the posts are then edited or deleted, reducing the need for manual intervention.

Streamlined Efficiency

Simplify social content documentation with automated processes that eliminate repetitive manual tasks.

Efficient Data Management

Quickly find and export records using filters and customizable, automated tags, which enhances organization and accessibility.

Time Savings

Streamline workflows and save valuable time with a solution that automates tedious tasks and simplifies complex processes.

Reduced Errors

Minimize human error with an easy-to-navigate system that supports compliance and captures records accurately.

Effortless Setup

Onboard in minutes by simply logging into social media accounts, allowing agencies to start capturing records without extensive training or setup time.

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Social Media Archiving in the Civic Impact Platform

Social Media Archiving can be used on its own, but it’s even more powerful when used with the rest of our integrated solutions.

Municipal WebsitesIntegrate social media archives within your agency’s main website search results. Additionally, connect your agency’s. Learn More

What Our Customers Are Saying

When there is a public records request (for social media), I’m not worried I’ll be sitting there for hours searching for something. It will take me 10 to 15 minutes, and I can go about the rest of my day, which is really important.

Natalie Bednarz

Digital Communications Supervisor, City of Orlando, FL

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After sitting here for a couple of hours going through some social media posts, trying to get this open records request solved, I [realized] — this is ridiculous, this is taking me too long. I don’t have the time to sit here and do this, so we reached back out and we ended up with a free trial [of CivicPlus Social Media Archiving software]… the rest is history.

Jeff Caponera

Police Chief of Grafton, WI

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Our view of compliance is that, as soon as something happens, we need the ability to capture it. The timeframe in which any archiving solution is able to capture that data is important.

Austin Blake

Administrative Services Manager, Kissimmee, FL

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Because it’s an electronic record, you need to archive it. Having this information at your fingertips with just a few keystrokes and saving time is critical. Not having to worry about this is refreshing.

Nichol Figueiredo

Public Information Officer, Framingham, Massachusetts

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We do so much on social media that to try to hand search for anything over the last five years would have been a chore. I’m grateful to have [CivicPlus] — it gives me complete peace of mind.

Denise Walsh

Public Information Officer, Duck, North Carolina

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