Resident Portal
Provide one-stop, online access for community members to obtain information, resources, and interact with your local government
A Single Starting Point for Every Municipal Interaction
The CivicPlus Resident Portal gives every resident a truly unified, frictionless experience with a single location to manage communications, submit requests, make payments, and more, all with one password and profile.
With personalized account access available via single sign-on from other CivicPlus® solutions and the most popular third parties, including Facebook, Microsoft, Google, and Apple, residents benefit from a single online starting point to complete vital interactions with their local government.
Explore the Resident Portal
Product Features
A Simple Starting Point
People can pay their utility bill from the same online hub and account where they apply for a building permit or search for adoptable pets.
Digital Self Service
When people can more easily find information and resources online, your administration benefits from reduced phone calls, walk-ins, and emails.
Personalized Dashboard
Users see a personalized dashboard that provides link cards to the services they use most frequently and other community opportunities.
Single Sign-on
With social sign-on from Facebook, Microsoft, Google, and Apple, users don’t need to manage multiple logins to do business with their local government.
Top Resident Portal Resources
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Resident Portal
Download the fact sheet to learn more about the Resident Portal.