Elbert Co, CO Uses CivicClerk as Part of Meeting Agenda Process
Today, Schroeder reports that some key processes have improved since the implementation of CivicClerk.
“With CivicClerk, now we can install the kinds of hard deadlines for agenda items and supporting documents that we weren’t enforcing before,” said Schroeder. “We still have our agenda collaboration meetings, but now when we sit down with our County Manager and representatives from the BOCC we’re reviewing a more developed agenda, and we can see if content contributors have uploaded supporting documents. I love that we can email follow-up tasks directly to content contributors to request documents. If they don’t meet our deadlines, then they know that their item will be bumped to the next meeting.”
Schroeder further states that CivicClerk has made communication between Elbert County’s departments easier.
“Our departments are located across five different buildings around the County. For example, I can’t just walk down the hall to talk to our IT team, so being able to use a single agenda management tool for collaboration is helpful.”
Schroeder also appreciates the support of the CivicPlus® Technical Support team.
“I really like the live chat feature. When we’re working on something and have a question we can jump onto the chat and get a quick response. I know we’re in different time zones, but even when it’s 4:45 p.m. here in Colorado, I still get a quick response.”