Gilbert AZ Turns Potholes into Praise
What Was the Solution?
Gilbert, AZ implemented Gilbert 311 using CivicPlus’ SeeClickFix 311 citizen relationship management software.
What Was the Result?
SeeClickFix provided several benefits to citizens and local officials alike. SeeClickFix provides instant feedback on submissions and allows citizen users to upload pictures of what they are requesting. It also provides the ability to receive email confirmations and updates throughout the request process and the ability to submit service requests anonymously. SeeClickFix is built to enhance the best possible user experience for the citizens in the community rather than the leaders in the community, but it works in an organized and impactful manner that makes the service request process easier for leaders to review and complete and personalized and one-stop for citizens.
To learn more about how Gilbert, AZ designed and implemented their SeeClickFix 311 solution - watch their presentation at the 2021 CivicSummit Conference