Our SeeClickFix 311 CRM solution is more than a request management system. It offers customer relationship management capabilities so that you can store and refer to individual resident correspondence and offer the type of personalized service that results in positive civic experiences.
In this recorded presentation, our solutions director, Cari Tate, shares how our software's Constituent Profile feature optimizes your investment in a CRM system and, more importantly, can help you delight residents with every digital interaction.
About Your Host Cari Tate
Cari started at SeeClickFix in 2014 as a client success manager. Cari then became director of customer success for SeeClickFix as the company grew. In July 2020, she was promoted to Solutions Director for CivicPlus’ Mass Notification and Citizen Relationship Management solutions. In her position, she utilizes her expertise and customer experience for product strategy and development. In addition to graduating with an MBA from Southern Connecticut State University, Cari’s prior adventures include marketing for the architecture firm responsible for restoring the U.S. Capitol dome, serving on a humanitarian hospital ship in Africa, and working for a U.S. Congresswoman. Cari lives near Denver with her husband and two kids. On the weekends, you’re likely to find Cari hiking the mountains foraging for wild food, paddle boarding a Colorado lake, or helping with the music/photography studio she co-owns with her husband.