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Chat With Us or Email Customer Care

Chat directly with a Customer Care team member for immediate answers to your questions. We offer live chat Monday – Friday between the hours of 8am and 6pm Central Time.

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We reply to every message we receive, 24 hours a day, 7 days a week, and 365 days a year. Emergency support responses are guaranteed in one hour.

• CivicCMS: civiccmssupport@civicplus.com
• Aurora V5: civicplus.help
• V4 Clients: Login to CivicPlus University
• Not sure what version you are: Check It Now
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• CivicReady Customer Emergency Support: 888-228-2233

We're here for you

We exist for one purpose: to serve and delight CivicPlus clients. Have a question? Our team will help you find answers, whether through a reference document, email, phone call, or tweet.