Understanding How Integrated Experiences Impact Community Safety and Development

Local governments across the country are dealing with the negative effects of fragmented processes. Having manual workflows in place for important community safety and development functions such as receiving resident requests or carrying out planning, permitting, licensing, and inspections slows down community development. It also increases the potential for safety hazards. But relying on multiple vendors to execute these functions creates friction and frustration, underscoring the need for a unified tech suite.

To be able to function more effectively in the modern world, agencies need to implement modern, streamlined solutions. With integrated software for government websites, community development, resident requests, municipal codes, and mass notifications, CivicPlus® enables safer, more compliant communities poised for growth. Some key benefits made possible by these solutions and their integrations include:

• Seamless resident self-service
  The CivicPlus® portal integrates with Community Development, SeeClickFix 311 CRM, and Municode Codification and Mass Notifications to create a one-stop-shop for residents
• Streamlined planning, permitting, licensing, code enforcement, and fire safety practices
  With integrated Community Development modules tailored to the unique needs of your community, local governments can ensure end-to-end management of initiatives that foster safe and efficient growth.
• A robust, end-to-end resident complaint system
  SeeClickFix 311 CRM solutions make it easy for residents to submit a complaint from whatever device they’re using. When integrated with our Community Development solution, the SeeClickFix 311 CRM’s connection to the backend system ensures efficient project management of the complaint – all while notifying residents along the way.
• The ability to leverage municipal code data within your systems
  Promote self-service and compliance while reducing manual processes for staff with Municode Codification integrations.

Our infographic outlines all the benefits of integrated solutions for community safety and development. Better visualize the impact of integrations with this easily digestible asset, and gain facts you can use to communicate their value. Download the infographic now.