Innovative Technology

To Build Positive Civic Experiences

Learn How We Do it

Technology to Power and Empower Positive Civic Interactions

The average person may not realize how many times per day and how many different ways they interact with their local government. From the roads that they drive on, to the utilities they rely on, to the quality of their parks, the relationship between residents and local government is comprised of critical moments of interaction. We build technology to power one-stop and impactful moments of engagement.

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Uninhibited. Unlimited. Included.

Today’s most successful local governments need to foster collaboration not just among their people but among the systems and software that power their administrations. We allow you to work seamlessly and securely, leveraging existing data and reducing information silos so your administrative staff can collaborate efficiently.

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testimonial

“For us, being successful was about deciding on our project goals, involving our community, CivicPlus listening to what we wanted and making it happen, and then watching it unfold and taking notes so that we can focus on what we want to do next.”

- Rachel Kelly, Office of Public Information. Burlington, NC

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testimonial

“Service is an important aspect for us. The culture of CivicPlus and its sense of community really impressed us. It’s important that we are able to trust that when we needed something, we can find a real person to help and that its people have a passion for what we do in municipal government.”

- Angie Johnson, PHR, Deputy Assistant City Recorder, City of Franklin, TN

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testimonial

“CivicPlus is the foundation of our engagement strategy. If it wasn’t for our CivicPlus partnership, we would not be anywhere near where we are today with our outreach efforts.”

- Greg Chavarria, Assistant City Manager, City of Hallandale Beach, FL

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Explore Our Power Products and 10-X the Impact of Your CivicPlus Solutions

CivicPlus Pay

CivicPlus Pay

The utility application that connects your CivicPlus solutions to select payment gateways.

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CivicPlus Chat Bot Powered by Frase

CivicPlus Chatbot

Automated, AI-powered customer service tool that expedites online service. Powered by Frase.

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CivicPlus Media

CivicPlus Media

Live and on-demand video and closed captioning. Perfect for public meetings and local events.

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CivicPlus Mobile

CivicPlus Mobile

Your highly used digital services for residents and staff are available in a branded, configurable app solution.

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Robust APIs

Robust APIs

Access and manage APIs related to your CivicPlus solutions directly and with a consistent experience.

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Integration Hub

Integration Hub

Simplified developer integrations and data sharing between CivicPlus and third-party solutions.

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Secure Single Sign-On

Secure Single Sign-On Across Solutions

Across our solutions, our SSO means no more password fatigue and duplicative login for staff.

Unified Identity Management

Unified Identity Management

Streamline identity management for your IT staff or add two-factor authentication.

Award-Winning Technical Support

Award-Winning Technical Support

24/7/365 emergency support from our nine-time Stevie® award-winning support engineers.

Pressure-Tested Security Team

Pressure-Tested Security Team

We work around the clock to ensure 99.9 percent up-time and protection against cyber threats.

Virtual and On-Site Trainers

Virtual and On-Site Trainers

To ensure your digital optimization is constantly evolving, we offer a variety of support tools and training programs.

Dedicated Strategists

Dedicated Engagement Strategists

You'll receive a customer success manager as your single point of contact for solution needs and goal management.

Learn More About the Power of CivicPlus

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