Explore Social Media Archiving for Instagram

Automatically capture and preserve your agency’s Instagram content with CivicPlus® Social Media Archiving.

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Archiving Instagram Content More Efficiently

Instagram content posted by public agencies is subject to public records laws in all 50 states. CivicPlus Social Media Archiving helps you remain compliant with public records laws by automatically capturing and preserving your Instagram content so you can respond to records requests quickly and confidently.

Benefits of Social Media Archiving

Product Features

Automated Archiving

Capture 90% of Instagram content within 30 seconds of posting, even if the posts are then edited or deleted.

Accurate Recordkeeping

Preserve content with unaltered metadata, timestamps, and digital signatures for authenticity.

Advanced Search

Quickly locate posts, comments, or stories using filters, tags, and keywords.

Enhanced Efficiency

Eliminate repetitive, manual tasks by automating your Instagram documentation processes.

Simplified Data Management

Organize Instagram content with customizable tags and annotations and export records in just a few clicks

Time Savings

Automate and streamline complex archiving workflows to save valuable time and resources.

Alerts and Analytics

Stay informed with real-time alerts for keywords, inappropriate content, or policy violations.

Effortless Setup

Connect your Instagram account in minutes so your agency can begin archiving content right away without extensive onboarding and training.

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Social Media Archiving in the Civic Impact Platform

Social Media Archiving can be used on its own, but it’s even more powerful when used with the rest of our integrated solutions.

Municipal WebsitesIntegrate social media archives within your agency’s main website search results. Additionally, connect your agency’s. Learn More

What Our Customers Are Saying

When there is a public records request (for social media), I’m not worried I’ll be sitting there for hours searching for something. It will take me 10 to 15 minutes, and I can go about the rest of my day, which is really important.

Natalie Bednarz

Digital Communications Supervisor, City of Orlando, FL

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After sitting here for a couple of hours going through some social media posts, trying to get this open records request solved, I [realized] — this is ridiculous, this is taking me too long. I don’t have the time to sit here and do this, so we reached back out and we ended up with a free trial [of CivicPlus Social Media Archiving software]… the rest is history.

Jeff Caponera

Police Chief of Grafton, WI

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Our view of compliance is that, as soon as something happens, we need the ability to capture it. The timeframe in which any archiving solution is able to capture that data is important.

Austin Blake

Administrative Services Manager, Kissimmee, FL

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Because it’s an electronic record, you need to archive it. Having this information at your fingertips with just a few keystrokes and saving time is critical. Not having to worry about this is refreshing.

Nichol Figueiredo

Public Information Officer, Framingham, Massachusetts

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We do so much on social media that to try to hand search for anything over the last five years would have been a chore. I’m grateful to have [CivicPlus] — it gives me complete peace of mind.

Denise Walsh

Public Information Officer, Duck, North Carolina

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