Open Archive
Make your social media records truly open with a public access portal.
Build Public Trust
Provide public access to social media records through a dedicated portal, ensuring residents can easily view essential information and supporting transparency and accountability.
Explore Open Archive
Product Features
Self-Service Record Retrieval
Reduce information requests by making public records easily accessible, saving staff time while improving public engagement.
Public Portal for Self-Service
Keep public conversations accessible and unaltered, fostering trust and providing visibility into government interactions.
Complete, Searchable Data
Provide searchable, comprehensive data for academic institutions, journalists, and archivists documenting government communication and public discourse.
One-Click Access Through Your Website
Seamlessly integrate Open Archive with your CivicPlus Municipal Websites solution, allowing residents to search archived social media content alongside other government resources.
Ready to get started?
Get a Free TrialSocial Media Archiving in the Civic Impact Platform
Social Media Archiving can be used on its own, but it’s even more powerful when used with the rest of our integrated solutions.
Municipal WebsitesIntegrate social media archives within your agency’s main website search results. Additionally, connect your agency’s. Learn More
What Our Customers Are Saying
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Read the Case Study
Natalie Bednarz
Digital Communications Supervisor, City of Orlando, FL
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After sitting here for a couple of hours going through some social media posts, trying to get this open records request solved, I [realized] — this is ridiculous, this is taking me too long. I don’t have the time to sit here and do this, so we reached back out and we ended up with a free trial [of CivicPlus Social Media Archiving software]… the rest is history.
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Jeff Caponera
Police Chief of Grafton, WI
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Our view of compliance is that, as soon as something happens, we need the ability to capture it. The timeframe in which any archiving solution is able to capture that data is important.
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Austin Blake
Administrative Services Manager, Kissimmee, FL
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Because it’s an electronic record, you need to archive it. Having this information at your fingertips with just a few keystrokes and saving time is critical. Not having to worry about this is refreshing.
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Nichol Figueiredo
Public Information Officer, Framingham, Massachusetts
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We do so much on social media that to try to hand search for anything over the last five years would have been a chore. I’m grateful to have [CivicPlus] — it gives me complete peace of mind.
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Denise Walsh
Public Information Officer, Duck, North Carolina
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Social Media Archiving
Ready to get started?
When there is a public records request (for social media), I’m not worried I’ll be sitting there for hours searching for something. It will take me 10 to 15 minutes, and I can go about the rest of my day, which is really important.