Technology to Power and Empower Positive Civic Experiences
CivicPlus® at ICMA 2023 | Austin, Texas, September 30 – October 4
Proud To Be a Sponsor at The 2023 ICMA Annual Conference
Visit Our Experts at Booth # 221
Powerful Community-Focused Solutions

Municipal Websites
Website Design and Hosting to Help Build a Better Community
- ADA and WCAG compliance
- Mobile-optimized solutions
- Scalable to any size community and budget

Web Accessibility
Scalable Solutions to Ensure Equitable Access to Your Digital Solutions
- Integrated quality assurance and web governance tools
- Detect broken links, misspellings, and other errors with automated scans
- Solutions designed through collaboration and quality assurance testing with accessibility-certified experts living with visual impairments

Process Automation and Digital Services
Automate Government Workflows, and Offer Resident Services Online
- Digitally automate internal processes
- Allow residents to self-service their needs online with digital forms and tools
- Automate routine tasks and processes to free up staff for strategic initiatives

Social Media Archiving
Social Media Archiving Software for Increased Compliance and Transparency
- Quickly locate and share records
- Retain metadata
- Automate record retention

311 CRM Software
CivicPlus Provides a One-Stop Tool to Receive, Track, and Respond to Resident Service Requests
- Get a 10X return on investment with online request services for residents
- Ensure swift issue resolution and improve resident satisfaction
- Track and manage service requests and community inquiries from one system

Mass Notification System
CivicPlus® Provides a One-Stop Tool To Receive, Track, and Respond to Resident Service Requests
- Leverage easy-to-use templates to prepare actionable guidelines during emergencies
- Communicate with residents anywhere, anytime, through multiple channels
- Regularly grow your notification subscription list
Get Inspired and Read What Our Customers Are Saying
At the time, we were looking for mobile solutions and forms tools. We were impressed when we saw [the software]. We thought it was slick easy-to-use, and appreciated that it would give us options to customize our solutions and expand on our pre-configured templates. It’s a fantastic tool for what we needed to achieve our goals.
Teako Warfield-Graham, Sandy City, UT
Full-Stack Software Developer
One of the Monsido modules I like is quality assurance … This module saves time by locating broken links and issues throughout the site instead of combing through the website manually.
Melissa VanKannel, Parkland, FL
Digital Media and Communication Specialist
Public servants need reliable software to serve the public properly. And if by any chance there is an issue — which there hasn’t been so far — You can hop on and ask a question. Or if it’s an emergency, you have the comfort of knowing there’s a person on the other end to help you.
Kara Paxton, Fayetteville, AR
Clerk Treasurer
Whenever I have an ordinance that needs to be codified, the integration with the [Essential Agenda and Meeting Management] software lets me send it directly to the [Online Code Hosting system].
John Brock, Howey-In-The-Hills, FL
Town Clerk
Award-Winning Customer Support
Our CivicPlus Technical Support and Knowledge Management team has earned Stevie® Award recognition for five consecutive years.
Celebrate with Us