# Website Design & Communication
Explore Municipal Websites: Help Center 101
Learn how to get the most out of the Web Central Help Center for efficient self-service and training.
Original Air Date: September 24, 2025
Watch the Recording
Supporting and maintaining your local government website shouldn’t require reinventing the wheel. That’s why CivicPlus Municipal Web Central includes a comprehensive Help Center—designed to empower your team with on-demand answers, how-tos, and best practices for everyday tasks and long-term success.
Catch our recent webinar for a walk-through of everything the Help Center has to offer. You’ll learn how to navigate support resources with confidence, train new team members with ease, and find time-saving tips to solve problems faster, all on your schedule.
Whether managing daily updates or onboarding new staff, this session will provide practical insights to help you get more value from your website and work more efficiently.
About the Hosts:
Jewell Griffiths
CivicPlus Implementation Consultant I
Jewell Griffiths partners with our customers during the implementation of their CivicPlus Municipal Websites. Jewell guides customers through the process of analyzing, designing, and preparing content for migration to our platform. He collaborates with various departments within our customers’ agency to ensure a smooth and successful transition to their new websites. He brings a strong combination of project management, sales experience, team leadership, and vendor coordination to any project.
Morgan King
Director of Knowledge Management, CivicPlus
CivicPlus Director of Knowlege Management Morgan King brings almost 20 years of expertise in fostering organizational growth through innovative knowledge management strategies. With a Masters in Business Administration specializing in Organizational Design and Development, complemented by a keen focus on Information Technology, Morgan has played a pivotal role in building the CivicPlus Knowledge Management team and program from inception. As an individual with autism and other neurodiversities, Morgan’s unique perspective underscores her commitment to inclusive and effective knowledge sharing practices. Drawing on a wealth of experience, Morgan is passionate about empowering organizations to harness the full potential of their knowledge assets.