# Website Design & Communication
Explore Municipal Websites: Help Center 101
Join the webinar to learn how to get the most out of the Web Central Help Center for efficient self-service and training.
Wednesday, August 13, 2025, at 1 p.m. CT (11 a.m. PT | Noon MT | 2 p.m. ET)
Register to Attend
Supporting and maintaining your local government website shouldn’t require reinventing the wheel. That’s why CivicPlus Municipal Web Central includes a comprehensive Help Center—designed to empower your team with on-demand answers, how-tos, and best practices for everyday tasks and long-term success.
Join CivicPlus Consulting and Implementation Specialists Jewell Griffiths and Ryan McCleaster as they walk through everything the Help Center has to offer. You’ll learn how to navigate support resources with confidence, train new team members with ease, and find time-saving tips to solve problems faster, all on your schedule.
Whether managing daily updates or onboarding new staff, this session will provide practical insights to help you get more value from your website and work more efficiently.
About the Hosts:
Jewell Griffiths
CivicPlus Implementation Consultant I
Jewell Griffiths partners with our customers during the implementation of their CivicPlus Municipal Websites. Jewell guides customers through the process of analyzing, designing, and preparing content for migration to our platform. He collaborates with various departments within our customers’ agency to ensure a smooth and successful transition to their new websites. He brings a strong combination of project management, sales experience, team leadership, and vendor coordination to any project.
Ryan McCleaster
CivicPlus® Implementation Consultant I
CivicPlus Consultant Ryan McCleaster brings over 15 years of experience in the government sector, including leadership roles in parks and recreation for agencies in Pennsylvania and Ohio. At CivicPlus, he delivers tailored training and implementation support to help local governments maximize the impact of their software solutions. Known for his dynamic communication style and collaborative approach, he excels in customer onboarding, strategic planning, and cross-functional team leadership. Ryan’s work is backed by a strong foundation in public speaking, project management, and continuous improvement. McCleaster’s earned multiple professional accolades, including the Pennsylvania Recreation & Park Society’s Outstanding New Professional Award in 2016. He holds a B.S. in Education from Bowling Green State University and an M.S. in Instructional Leadership from Robert Morris University.