# Web Accessibility
Accessible by Design: Driving Trust and Engagement in State Government and Special Districts
Learn how to build a more accessible online presence to foster trust and community engagement.
Original Air Date: July 29, 2025
Watch the Webinar Recording
Overview:
Constituents expect transparency, digital access, and inclusive online experiences from their government. But how well are state and special district agencies delivering?
In this insightful webinar, CivicPlus shares findings from its own research, surveying over 8,000 U.S. residents, highlighting how a strong, accessible, digital presence can increase satisfaction with your agency.
You’ll learn how accessibility, transparency, and usability in digital platforms are critical to modern public engagement—and why failing to meet these expectations could leave large portions of your community behind.
Key Takeaways:
- The latest data on resident trust, satisfaction, and expectations
- Why your website is your most important public-facing tool
- The ROI of digital investment—from transparency to trust
- The impact of ADA compliance and the new DOJ accessibility rule
- Practical tips for launching or improving your web accessibility strategy
Who Should Watch:
Government leaders, communications teams, IT professionals, and accessibility advocates working in state agencies or special districts.
Meet Your Speaker
Brenden Elwood
CivicPlus Vice President of Market Research
Brenden Elwood, Vice President of Market Research at CivicPlus®, is passionate about community engagement, community betterment, and knowledge gained through research and conversation. With over 14 years of experience as an elected official and professional researcher, Brenden helps CivicPlus continue to scale and provide best-in-class solutions. Brenden leads CivicPlus’ Market Research arm and is developing programs to better understand how our solutions positively impact civic experiences in the communities we serve and how we can tailor our solutions to serve their needs.