# Web Accessibility
Building Trust Online: Unlocking Better Service and Engagement for Special Districts
Learn how to build a more accessible online presence to foster trust and community engagement.
Tuesday, July 29, 2025, at 1 p.m. CT (11 a.m. PT | Noon MT | 2 p.m. ET)
Register to Attend
Trust is the foundation of effective resident service. Today, trust is often gained and lost online. For special districts, digital accessibility is about more than complying with regulations. An accessible digital presence is a key tool for increasing transparency, boosting resident satisfaction, and fostering public engagement.
Join us for a webinar tailored to special district professionals. Discover how improving web accessibility and embracing other key practices can help your agency better serve your community and enhance public trust.
What You’ll Learn:
- Why accessibility matters for special districts — and how it builds trust
- The connection between user-friendly digital experiences and increased service usage
- Common digital barriers that prevent public access to district resources
- How making community-centric decisions can increase agency satisfaction
Meet Your Speaker
Brenden Elwood
CivicPlus Vice President of Market Research
Brenden Elwood, Vice President of Market Research at CivicPlus®, is passionate about community engagement, community betterment, and knowledge gained through research and conversation. With over 14 years of experience as an elected official and professional researcher, Brenden helps CivicPlus continue to scale and provide best-in-class solutions. Brenden leads CivicPlus’ Market Research arm and is developing programs to better understand how our solutions positively impact civic experiences in the communities we serve and how we can tailor our solutions to serve their needs.