# Civic Impact Platform
Approvals Made Easy with Process Automation and Digital Services
Join our live webinar for a deep dive into Approval Workflows in Process Automation and Digital Services—why they matter, how they work, and how to make them work harder for you.
Wednesday, July 23, at 1 p.m. CT (11 a.m. PT | Noon MT | 2 p.m. ET)
Register to Attend
Approval workflows are one of the most powerful features in Process Automation and Digital Services—and one of the easiest ways to bring structure, speed, and visibility to your internal processes. Whether you’re routing requests between departments, managing inspections, or reviewing applications, customer approval flows can help your team stay organized and responsive.
In this session, CivicPlus® Technical Consultant Sean Brady will walk through real examples of high-impact approval workflows, demonstrate how to build and customize them, and share tips for using events and logic to automate your most repetitive steps.
Whether you’re just getting started or already using approval workflows and looking for best practices, this session will help you get more out of the most impactful features in Process Automation and Digital Services.
About the Host
Sean Brady
Technical Consultant
CivicPlus® Technical Consultant Sean Brady brings over 25 years of experience in govtech, federal contracting, and public safety. He specializes in designing low-code automation solutions that streamline government operations and enhance service delivery. With expertise in CivicPlus Process Automation and Digital Services, Microsoft Power Automate, and Power BI, Sean helps agencies reduce manual tasks and make data-informed decisions. He holds a B.S. in Computer Science, an M.P.A., and multiple industry certifications, including Certified Ethical Hacker and Six Sigma Green Belt. Known for his clear communication and collaborative approach, Sean helps turn complex government workflows into scalable, user-friendly digital solutions.