# Records Requests & Management
Records Request Efficiency Self-Assessment
Assess your processes to promote accountability, mitigate risk, and maintain public trust.
Get the Checklist
With public records requests becoming more frequent and increasingly complex, government agencies face growing pressure. Meeting resident demand requires dependable, streamlined processes that leverage technology, uphold legal standards, and foster public confidence.
This checklist, based on the Department of Justice’s FOIA Self-Assessment Toolkit, is designed to guide you through the process of reviewing your request handling practices. It covers everything from how records are received and tracked to how responses are delivered and how staff members are trained.