# Citizen Request Management
Seamless Connections: Maximizing Value with SeeClickFix 311 CRM Integrations
Learn how integrations streamline communication, improve efficiency, and maximize the value of your system—now available to watch on demand.
Original Air Date: October 22, 2025
Watch the Recording
Providing great service to your community often means making sure the right tools work well together. SeeClickFix 311 CRM connects with a defined set of partner systems, making it easier to share information, reduce extra steps, and keep communication consistent.
In this recorded session, we explore the current list of available integrations, highlight best practices for keeping them running smoothly, and touch on special cases like managing multiple connections. The session covers the basics of what integrations are and then explores how they fit into everyday operations. Watch on-demand now!
Meet the Presenter
Elliot Olson
Implementation Consultant, CivicPlus
CivicPlus® Implementation Consultant II Elliot Olson specializes in our SeeClickFix 311 CRM product. Elliot joined CivicPlus seven years ago, starting on the Web Content team. Her background is in political science and public health, and she’s worked for both local and federal government.
Beyond her work on implementing 311 systems for local governments, Elliot is passionate about DEI efforts and has served on the CivicPlus Diversity, Equity, Inclusion, and Belonging committee for four years. In her free time, she loves to volunteer, read, and spend time with her family.