Seamless Service to Billing Connection
Link field activities directly to billing so accounts are always accurate. Whether it is a meter swap, repair, or shutoff, tasks update invoices in real time for full transparency.
Eliminate Gaps Between Service Execution and Billing Accuracy
Utility Billing unifies field and office teams through a single platform. From creating and assigning work orders to optimizing routes with GIS and updating invoices automatically, every task is tied to revenue in real time. By connecting service actions directly to billing workflows, municipalities can reduce missed charges, speed up collections, and minimize the burden of manual reconciliation.
Explore Service-Linked Billing and Workflow Automation
Product Features
Built-In Service Order Management
Streamline billing-related field tasks, including meter rereads, service starts and stops, and handling disconnects. Orders connect directly to billing to reduce missed charges, improve resolution, and support accurate invoicing—all in a single system.
GIS-Based Route Optimization
Prioritize field assignments by location and urgency to reduce drive time and improve efficiency.
Seamless Service to Billing Connection
Tie service actions such as shutoffs, repairs, and meter changes directly to billing workflows. Every completed task update accounts in real time, accelerating collections and ensuring full transparency.
Field-to-Office Sync for Service Accuracy
Enable smooth communication between field and office staff to reduce delays, eliminate rework, and capture every update accurately.
Mobile Work Order Access
Give field staff real-time access to assignments, status changes, and service history, so tasks are completed faster and more accurately.
Centralized Account and Service History
Keep billing, usage, and service details in one place so staff can resolve resident questions with confidence.
Paperless Workflow Management
Move away from paper with fully digital workflows that increase accountability, reduce errors, and speed task completion.
Service-Linked Payments
Utility Billing Payments provides native payment processing built directly into the platform. Every service action, such as a shutoff, repair, or meter update, is automatically reflected in billing and collections. By eliminating fragmented systems, confusing contracts, and manual reconciliations, municipalities can reduce missed charges, simplify dispute resolution, and provide staff and residents with clear, accurate, and transparent invoices.
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Utility Billing
Ready to simplify utility billing?