Write Better and Faster with the AI Editing Assistant

Local governments are creating more digital content than ever, but the editing process—drafting, rewriting, simplifying, and reviewing—can slow teams down. Many staff members juggle repetitive tasks, switch between external AI tools, and manually refine sentence structure to improve readability. This creates friction and delays, especially when messages need to be clear, consistent, and quickly published.

With the new Municipal Website AI Editing Assistant, powered by CivicPlus Intelligence, quickly write content, improve writing, and summarize information without leaving the Editor. Whether refining tone, simplifying complex paragraphs, or summarizing long-form content, this feature helps teams work smarter and communicate more clearly.

Meet the Municipal Websites Central AI Editing Assistant

The AI Editing Assistant supports every stage of content creation. Acting as an AI writing assistant, it automates routine editing tasks, elevates readability, and preserves the essential human touch needed for public communication.

The tool provides:

• AI-assisted editing to help draft and refine content
• Rewriting tools that simplify text into plain language
• Tone adjustments for urgency, professionalism, or empathy
• Summaries that condense long content for internal or public use
• Bullet conversions for improved readability
• Multilingual translation for inclusive communication

These capabilities offer significant advantages over standalone writing tools, eliminating the need to copy/paste from external platforms. Staff can maintain focus, reduce rework, and improve message clarity while being supported by AI and guided by human input.

Tailored Benefits for Every Role

For Communication Directors & Public Information Officers (PIOs)

• Improve efficiency without sacrificing quality.
• Accelerate the creative process using AI-generated drafts
• Ensure consistency across writing styles and tone
• Streamline approvals with fast content summaries

For First Responders (Police, Fire, Health, Emergency Management)

Communicate quickly, especially during high-stakes situations.

• Produce resident-ready content with plain-language rewriting
• Quickly adjust tone for emergency communications
• Translate updates instantly to reach diverse communities

These benefits help teams save time and work more easily while still keeping information clear and correct, even when they are under pressure.

Why It Matters

Clear, readable communication is essential and research shows why. With over half of U.S. adults reading below a sixth-grade level, municipalities must remove barriers to understanding. Tools that offer AI-assisted editing support staff in delivering accessible content quickly, improving trust and transparency while speeding up the publishing process.

The AI Editing Assistant also strengthens staff workflows by reducing manual refinement, eliminating tool switching, and improving consistency, making it easier for teams to meet accessibility expectations and resident needs.

Tips to Get the Most Out of the New Features

1. Use AI to handle repetitive tasks—keep the human touch for nuance.
Let AI draft, rewrite, or summarize while your team adds context and ensures accuracy.

2. Adjust writing styles and tone with one click.
This is especially helpful for transforming informal notes into professional updates or adding urgency during emergencies.

3. Lean on AI for technical or long-form content.
The tool can simplify complex documents into clear summaries, improving readability for both staff reviewers and residents.

Ready to Improve How Your Municipality Writes and Communicates?

Bring greater clarity, speed, and consistency to your content workflows with AI writing tools built for government needs. Talk to an expert today.