# Citizen Request Management
SeeClickFix 311 CRM Product Brochure
Centralize requests, resolve faster, and build resident trust
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Built for Impact-Led Government
SeeClickFix 311 CRM centralizes requests, automates workflows, and keeps residents informed—helping your team resolve issues faster and build trust.
- Centralized request intake via mobile app and web portal
- Real-time resident updates and two-way communication
- Automated routing, prioritization, and duplicate detection
- Powerful reporting for data-driven resource allocation
- 20+ integrations, including asset management and code enforcement
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