History of CivicPlus®

How CivicPlus became the integrated platform for local government

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CivicPlus delivers technology solutions that enable local governments to optimize the experience they deliver when interacting with residents. Over 12,000 customers use our solutions, as do over 340 million community members in the U.S. and Canada. We deliver the industry’s first and only Civic Experience Platform. It enables entites to drive more revenue, operate more efficiently, and generate positive recognition for the many services they provide every day. For more information, visit civicplus.com

CivicPlus is the only government technology company exclusively committed to powering and empowering local governments to efficiently operate, serve, and govern through the use of our innovative and integrated technology solutions built and supported by former municipal leaders and award-winning support teams.

As a result, Local governments who partner with CivicPlus create positive civic experiences and build resident trust and appreciation.

CivicPlus, Inc. (“CivicPlus") grew out of Networks Plus and eventually became its own operating division. Incorporated in Kansas in 1998, Networks Plus, the brainchild of Ward Morgan and Tony Gagnon, began providing technical services to customers in 1994.

NetworksPlus Ward and Tony

In the beginning, four cities wanted a progressive way to maintain their websites without the burden of employing a continual webmaster. They wanted a system that would allow routine maintenance and changes to be implemented by city staff. After close consultation with these four cities, an innovative tool that automated the process of updating website content was developed.

Today, CivicPlus employs a growing team of talented professionals and continues to implement new technologies and services to maintain the highest standards of excellence and efficiency. Our commitment to setting the standard in website design, management, and government communication has been instrumental in making CivicPlus a leader in web design, mass notification, parks and recreation, and HR solutions used by local government and municipalities.




Networks Plus (the unexpected origins of CivicPlus) was co-founded by Ward Morgan and Tony Gagnon.

Networks Plus


CivicPlus was officially founded under the umbrella of Icon Enterprises and became labeled as a sister company of Networks Plus.

Old CivicPlus Logo


Sold the most websites in one year since inception.

Quickly growing and now had 80+ employees.

Reached 500+ clients.


Won the INC 5000 Award.

Finally toppled over the 100 Employee mark.

Inc 5000


Presented the INC 5000 Award. Given the Great Workplace award “Achievers 50 Most Engaged Workplace.”

Talk of building a new building began as employee count increased.

Building in Progress


Had over 170 employees on the team.

Awarded with the INC 5000 Award.


Proudly served over 2000 clients.

Launched two new solutions: CivicHR and CivicReady. Happily won the INC 5000 Award.

Networks plus was sold in October, and CivicPlus' focus was realigned to serving local governments.

Staff began to pack their desks and finally made the move to their new home on 4th St!

Celebrated 20 Year Anniversary with Ward Morgan and Deb McNew.




Won the INC 5000 Award for the 5th year in a row. Total number of employees surpassed 190. We excitedly reached over 2,200 partnered clients in April.

Green Apple Bikes was born with the backing of the company.

Green Apple Bikes


Ward Morgan Passed The Torch to Brian Rempe who was announced as President.

Won the Governor’s Award of Excellence.

Nominated for the GovTech 100 Award. Our growth was still moving quickly and 227 employees were part of the team.

Leadership excitedly announced Patti as our company dog!

Governors Award


Gold Level “Breast feeding Employee Support Award.”

We acquired, Rec1 in January, and CivicRec became our newest recreation management solution. Later in the year, we added another product with the acquisition of BoardSync, which provides agenda and meeting management. The new product was called CivicClerk.

Nominated with the GovTech 100 Award.




We acquired Virtual Towns & Schools to better serve local governments with smaller populations. This solution was renamed CivicCMS and became our newest option when it came to website and content management.




We launched the CP Connect™ 311 and citizen engagement solution to offer municipalities robust individual and aggregate citizen communication management and analysis capabilities.

Nominated with the GovTech 100 Award.





CivicPlus® Technical Support Wins Bronze Stevie® Award in the Front-Line Customer Service Team of the Year – Technology Industries category.




We acquired SeeClickFix to add a comprehensive citizen request and work order management solution to our product suite. We then united SeeClickFix and CP Connect within our new CivicService division. The two products are integrated for end-to-end citizen communication and request management capabilities.

Nominated with the GovTech 100 Award.


CivicService - grey



CivicPlus Technical Support Wins Silver Stevie® Award in the Front-Line Customer Service Team of the Year - Technology Industries category and a Bronze Stevie® Award in the Customer Service Training or Coaching Program of the Year - Technology Industries category.





CivicPlus acquired Municode, the leader in codification services and the Civicgov planning, licensing, permitting, fire, and life safety software from Wagsys.




The CivicPlus Technical Support Team receives a Gold Stevie® Award in the category of Best Customer Satisfaction Strategy, a Silver Stevie® for Most Valuable Response by a Customer Service Team, and a Bronze Stevie® Award for Front-Line Customer Service Team of the Year – Technology Industries.




CivicPlus acquires Optimere and its products ArchiveSocial, NextRequest, and Monsido.

Optimere Logo ColorArchiveSocial Logo ColorNextRequest Logo ColorMonsido Logo Color



CIOReview Magazine identifies CivicPlus as the Most Promising Public Sector Solutions Provider of 2022.

CIOReview Mag award


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