7:30 AM — 9:00 AM
CivicEngage 101 - Introduction to CivicEngage
For Administrator/Manager, CIO/IT, Communications/PIO/Marketing, Clerk/Administrative, Recreation Management, and Public Safety
Attend this session to participate in a robust introduction to CivicEngage including how to use the Live Edit functionality to manage and edit your web pages. You will also gain a basic understanding of the CivicEngage Modules, including best practice for editing and maintaining content. At the end of this session, you will be able to log in and navigate the administrative tools within your CivicEngage website. You will also learn how to Create, Delete, Move, and Edit Web Pages with CivicEngage Pages Live Edit Tools, manage documents with the Document Center, Archive Center, and Agenda Center Modules and Create, Edit, and Maintain Web Content with the CivicEngage Modules such as Calendar, Newsflash, FAQs, and more. This is a great opportunity for new or experienced website administrators wishing to learn how to create and edit web content within their organization’s CivicEngage website.
9:00 AM — 12:30 PM
CivicRec 101 - Introduction to CivicRec
For Administrator/Manager, CIO/IT, Communication, and Recreation Management
In this session, attendees can expect to explore the interface of CivicRec from the perspective of staff and citizens. They’ll discover how CivicRec can be built to manage their Parks and Rec Department with a focus on Facilities and Activities. By the end of this session, attendees will understand how to add facilities, enable rentals, set discounts, run reservation reports and more. They’ll see CivicRec through the eyes of their citizens, from creating an account to signing up for an activity. We recommend this session for new users wishing to learn about the functionality of CivicRec, or experienced users looking for a refresher.
1:30 PM — 4:30 PM
CivicEngage 201 - For Experienced Web Users (Agenda Center, Form Center, CRT)
For Administrator/Manager, CIO/IT, Communications/PIO/Marketing, Clerk/Administrative, Recreation Management, and Public Saftey
Attend this session if you are an experienced web user, or if you are interested in learning more about the Form Center, Agenda Center, Facilities, Activities or Citizen Request Tracker Modules. We will spend ample time in each module in order to learn advanced features such as workflow, conditional fields, validation of data in forms and more! This is a great opportunity for anyone interested in learning how to streamline process or anyone desiring to learn best practices and tips on how to best utilize these powerful modules.
1:30 PM — 4:30 PM
CivicRec 201 - Activity Centers and Aquatic Facilities
For Administrator/Manager, CIO/IT, and Recreation Management
This session is recommended for users interested in exploring the functionality of CivicRec within activity centers and aquatic centers. Attendees will learn how to leverage CivicRec to serve the day to day needs of their activity center, from selling day passes to checking in members. Users can expect to gain knowledge and experience within modules such as POS, Ticketing, Check-In, and Memberships. Learn more about reports that can improve facility and program tracking and discover new ways to use ticketing capabilities within CivicRec. We recommend this session for users wishing to use CivicRec to improve operations at their activity and aquatic centers.
11:30 AM — 12:30 PM
CivicEngage 6 - A Deep Dive
For Administrator/Manager, CIO/IT, Communications/PIO/Marketing, Clerk/Administrative, Recreation Management, and Public Safety
11:30 AM — 12:30 PM
Why You Need an API First Mass Notification System
For Administrator/Manager, CIO/IT, Communications/PIO/Marketing, and Public Safety
11:30 AM — 12:30 PM
Innovation Track - Session I
For Administrator/Manager, CIO/IT, Communications/PIO/Marketing, Clerk/Administrative, Recreation Management, Human Resources, and Public Safety
1:30 PM — 2:30 PM
Meet CivicClerk! Moving from AgendaCenter to CivicClerk
For Administrator/Manager, CIO/IT, and Clerk/Administrative
1:30 PM — 2:30 PM
Thriving With the Changing Face of Local Government's Workforce
For Administrator/Manager, CIO/IT, and Human Resources
1:30 PM — 2:30 PM
Dive into Drupal with CivicCMS
For Administrator/Manager, CIO/IT, Communications/PIO/Marketing, Clerk/Administrative, Recreation Management, and Public Safety
2:30 PM — 3:30 PM
Creating Active Participants in City Improvement
For Administrator/Manager, CIO/IT, Communications/PIO/Marketing, Clerk/Administrative, Recreation Management, and Public Safety
2:30 PM — 3:30 PM
Case Study (Client-Led)
For Administrator/Manager, CIO/IT, Communications/PIO/Marketing, and Public Safety
4:30 PM — 5:00 PM
Online Permitting (Client-Led)
For Administrator/Manager, CIO/IT, Communications/PIO/Marketing, Clerk/Administrative, Recreation Management, and Public Safety
4:00 PM — 5:00 PM
Innovation Track - Session II
For Administrator/Manager, CIO/IT, Communications/PIO/Marketing, Clerk/Administrative, Recreation Management, Human Resources and Public Safety
5:00 PM — 6:00 PM
Role of the Clerk 2020
For Administrator/Manager, CIO/IT, and Clerk/Administrative
5:00 PM — 6:00 PM
Technology and Recreation
For Administrator/Manager, CIO/IT, and Recreation Management
5:00 PM — 6:00 PM
CivicCMS Case Study
For Administrator/Manager, CIO/IT, Communications/PIO/Marketing, Clerk/Administrative, Recreation Management, and Public Safety
10:30 AM — 11:30 AM
Meeting AI & Citizen Engagement
For Administrator/Manager, CIO/IT, and Clerk/Administrative
10:30 AM — 11:30 AM
FEMA's Emergency Alerts
For Administrator/Manager, CIO/IT, Communications/PIO/Marketing, and Public Safety
10:30 AM — 11:30 AM
CivicRec Unleashed
For Administrator/Manager, CIO/IT, and Recreation Management
10:30 AM — 11:30 AM
How Kitsap County Uses SixSigma to Drive Innovation and Increase Efficiencies
For Administrator/Manager, CIO/IT, Communications/PIO/Marketing, Clerk/Administrative, Recreation Management, Human Resources, and Public Safety
11:30 AM — 12:30 PM
The Decoupling of City Management or Managing City Hall From your Living Room
For Administrator/Manager, CIO/IT, Communications/PIO/Marketing, Clerk/Administrative, Recreation Management, and Public Safety
11:30 AM — 12:30 PM
Ask an HR Expert
For Administrator/Manager, CIO/IT, and Human Resources
1:30 PM — 2:30 PM
Lifecycle of the Board Member
For Administrator/Manager, CIO/IT, and Clerk/Administrative
1:30 PM — 2:30 PM
Case Study (Client-Led)
For Administrator/Manager, CIO/IT, Communications/PIO/Marketing, and Public Safety
1:30 PM — 2:30 PM
Be Communication Superheroes!
For Administrator/Manager, CIO/IT, and Recreation Management
1:30 PM — 2:30 PM
Small but Mighty - What Your Community Can Accomplish with CivicCMS
For Administrator/Manager, CIO/IT, Communications/PIO/Marketing, Clerk/Administrative, Recreation Management, and Public Safety
2:30 PM — 3:30 PM
How to Fund your Website (Client-Led)
For Administrator/Manager, CIO/IT, Communications/PIO/Marketing, Clerk/Administrative, Recreation Management, and Public Safety
2:30 PM — 3:30 PM
Leveraging the HR Ecosystem
For Administrator/Manager, CIO/IT, and Human Resources
4:00 PM — 5:00 PM
Changing Systems - Managing the Transition Process to a New System
For Administrator/Manager, CIO/IT, and Clerk/Administrative
4:00 PM — 5:00 PM
Is Anyone Listening?
For Administrator/Manager, CIO/IT, Communications/PIO/Marketing, and Public Safety
4:00 PM — 5:00 PM
Well, What Do Ya Know (About Recreation)?
For Administrator/Manager, CIO/IT, and Recreation Management
4:00 PM — 5:00 PM
Innovation - The Hard Work of Making the Magic Happen
For Administrator/Manager, CIO/IT, Communications/PIO/Marketing, Clerk/Administrative, Recreation Management, Human Resources, and Public Safety
5:00 PM — 6:00 PM
CivicEngage 6 - A Deep Dive
For Administrator/Manager, CIO/IT, Communications/PIO/Marketing, Clerk/Administrative, Recreation Management, and Public Safety
5:00 PM — 6:00 PM
Give Me Purpose
For Administrator/Manager, CIO/IT, and Human Resources
5:00 PM — 6:00 PM
CivicCMS Panel Discussion
For Administrator/Manager, CIO/IT, Communications/PIO/Marketing, Clerk/Administrative, Recreation Management, and Public Safety
10:30 AM — 11:30 AM
Constant Improvement
For Administrator/Manager, CIO/IT, Communications/PIO/Marketing, Clerk/Administrative, Recreation Management, and Public Safety
10:30 AM — 11:30 AM
Crisis Communication in an Active Shooter Situation
For Administrator/Manager, CIO/IT, Communications/PIO/Marketing, and Public Safety
10:30 AM — 11:30 AM
Case Study (Client-Led)
or Administrator/Manager, CIO/IT, and Recreation Management
11:30 AM — 12:30 PM
From Vision to Execution - Strategic Planning & Meetings
For Administrator/Manager, CIO/IT, and Clerk/Administrative
11:30 AM — 12:30 PM
CivicCMS Case Study
For Administrator/Manager, CIO/IT, Communications/PIO/Marketing, Clerk/Administrative, Recreation Management, and Public Safety
1:30 PM — 4:30 PM
CivicEngage 201 - For Experienced Web User (Agenda Center, Form Center, CRT)
For Administrator/Manager, CIO/IT, Communications/PIO/Marketing, Clerk/Administrative, Recreation Management, and Public Safety
Attend this session if you are an experienced web user, or if you are interested in learning more about the Form Center, Agenda Center, Facilities, Activities or Citizen Request Tracker Modules. We will spend ample time in each module in order to learn advanced features such as workflow, conditional fields, validation of data in forms and more! This is a great opportunity for anyone interested in learning how to streamline process or anyone desiring to learn best practices and tips on how to best utilize these powerful modules.
1:30 PM — 4:30 PM
CivicRec 301 - Specialty Programming
For Administrator/Manager, CIO/IT, and Recreation Management
In this session, users will take a deeper dive into CivicRec to better manage their Campsites, After School Programs, Summer Camps and Sports Leagues. Attendees can expect to learn how to use grid and map views to create an easy campsite booking experience. Users will uncover invoicing capabilities to facilitate child care and camp payments. Attendees will also have the opportunity to see CivicRec’s exciting, new League Management module. We recommend this session for new or advanced users with unique programming needs, such as child care and sports leagues.
