# Digital Optimization
Process Automation and Digital Services Fact Sheet
Increase efficiency with custom, encrypted forms and automated next steps
Get the Fact Sheet
CivicPlus® Process Automation and Digital Services empowers local governments to digitize forms, automate workflows, and deliver encrypted, mobile-friendly self-service experiences that save time, reduce costs, and improve resident satisfaction.
Download the factsheet to learn how you can:
- Automate Workflows, Reduce Bottlenecks
- Empower Residents with Self-Service
- Drive Data-Informed Improvements
- Support Security and Compliance
See how CivicPlus Process Automation and Digital Services can modernize your workflows.