City of El Mirage, Arizona Partners with CivicPlus to Provide Mass Notification System to Residents

MANHATTAN, KS – July 2, 2025 – CivicPlus®, a public sector SaaS leader, today announced its partnership with the city of El Mirage, Arizona, to deliver a mass notification system to residents in the community. The newly implemented system marks a significant step towards enhancing community communication, allowing residents and businesses to receive important messages via text, email, and phone.

The CivicPlus Mass Notification System integrates directly with government technology infrastructure creating a streamlined process for city officials to develop, test, and deploy emergency or routine alerts. In April of this year, the El Mirage City Council unanimously agreed to partner with CivicPlus to implement its Mass Notification System for the remainder of 2025 and 2026.

The system provides geotargeted routine and emergency alerts, allowing residents to receive timely information relevant to their locations, and also offers automatic translation in over 60 languages, ensuring every recipient can understand and act on emergency instructions. With omnichannel reach and customizable notification options, the city of El Mirage will be able to keep its residents informed across their preferred communication channels. From road closures to weather hazards, to city notices and updates, residents can select what they want to be notified about, and on which devices.

“Effective communication is foundational to public safety and civic trust,” said CivicPlus Vice President of Product, Julie Sargent. “By leveraging systems that deliver timely, location-specific information across multiple channels and languages, municipalities like El Mirage are taking meaningful steps to ensure all residents are informed, prepared, and protected.”

The mass notification system is now available for all residents in the city of El Mirage, Arizona, as of July 1, 2025.

About CivicPlus

Thousands of high-performing civic leaders rely on CivicPlus as their trusted partner for impact-led government. With CivicPlus, leaders can finally overcome the perpetual tradeoff between the demand for better services and the realities of operational resources, leveraging the unique Civic Impact Platform to deliver both unmatched end-to-end automated efficiency and truly unified, delightful resident experiences.

Backed by over 25 years of experience and leveraging the insights of more than 900 team members, our solutions are chosen by over 10,000 organizations and are used daily by over 340 million people in the U.S. and Canada. For more information, please visit www.civicplus.com

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