# Agendas & Meetings
Building a More Accessible Clerk’s Office – Tools, Tactics, and Technology
Accessibility is more than a requirement—it’s a responsibility.
Original Air Date: July 8, 2025
Watch On Demand
This recorded webinar was designed specifically for City Clerks looking to improve accessibility across their office operations—from meetings and documents to city websites and codes of ordinances.
If you couldn’t join us live, now’s your chance to catch up and get practical, proven strategies for increasing inclusivity and compliance in your municipality.
Watch our on-demand webinar to learn all about:
- Ensuring live, virtual, and recorded meetings are ADA- and WCAG-compliant
- Remediating agendas and documents with integrated tools like CommonLook
- Publishing your city’s code of ordinances in an accessible digital format
- Building websites that meet modern accessibility standards
- Providing translation, transcription, and closed captioning to serve all residents
- Conducting accessibility audits with less manual effort
Meet Your Speaker
Solutions Engineer II, Former Clerk
Rachelle Cantero is a solutions engineer at CivicPlus, focusing on our Agenda and Meeting Management software. Before coming to work in the private sector, she spent 17 years in government at the state, county, and municipal levels, holding positions in community relations, child support enforcement, and as a misdemeanor/juvenile coordinator for the victim witness division. Rachelle spent the last decade at the Town of Normal, Illinois, as the Deputy Clerk, an Engineering OA, and a Communications Specialist. In addition, she studied International Business at Illinois State University.