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# Website Design & Communication

From Complex to Compliant: Simplifying Web Design and Accessibility

Get real insights on how to make your website more accessible and inclusive for all users. Plus, discover how CivicPlus® solutions can help you simplify the web design process while ensuring compliance.

Original Air Date: April 24, 2025

Watch On-Demand

The accessibility of your website helps keep your agency compliant and supports increased resident engagement, regardless of each person’s level of ability. As accessibility standards expand and resident expectations shift, you have a responsibility to maintain both.

Access our on-demand presentation now to receive expert guidance on web accessibility from accessibility pioneer and Chief Accessibility Officer at AudioEye®️, Mike Paciello. The discussion centers around common accessibility mistakes, providing you with practical solutions and real-life before-and-after examples.

Additional topics covered in the conversation include:

  • Proper heading structure
  • Alt text usage
  • Appropriate color contrast
  • Navigation consistency

Get the video now to learn about the key elements that make websites accessible and usable for all.

About the Hosts:

Megan Lach Headshot

Megan Lach

Director, Demand Generation

Megan Lach is an experienced Director of Demand Generation at CivicPlus, armed with a bachelor’s degree in marketing and a wealth of experience in the SaaS industry. Megan’s proficiency lies in formulating and executing dynamic marketing strategies across diverse platforms. Beyond her professional prowess, Megan embodies a robust work ethic, a positive demeanor, and exceptional communication skills. As an adept team player, she seamlessly collaborates with cross-functional teams, uniting sales, product marketing, and customer success to realize shared objectives. She takes pride in her work and is passionate about building resident trust and transparency through digital solutions.

mike paciello headshot

Mike Paciello

Chief Accessibility Officer at AudioEye®

Mike Paciello is a trailblazer in digital accessibility with over 40 years of leadership in the field. He authored the first book on web accessibility, founded TPGi and WebABLE, and has advised on major accessibility standards, including Section 508 and the W3C Web Accessibility Initiative. A recipient of multiple lifetime achievement and social impact awards, Mike continues to serve as a mentor, speaker, and advocate for inclusive digital design.