From Complex to Compliant: Simplifying Web Design and Accessibility

Get real insights on how to make your website more accessible and inclusive for all users. Plus, discover how CivicPlus® solutions can help you simplify the web design process while ensuring compliance.

Original Air Date: April 24, 2025

Watch On-Demand

The accessibility of your website helps keep your agency compliant and supports increased resident engagement, regardless of each person’s level of ability. As accessibility standards expand and resident expectations shift, you have a responsibility to maintain both.

Access our on-demand presentation now to receive expert guidance on web accessibility from accessibility pioneer and Chief Accessibility Officer at AudioEye®️, Mike Paciello. The discussion centers around common accessibility mistakes, providing you with practical solutions and real-life before-and-after examples.

Additional topics covered in the conversation include:

Proper heading structure
Alt text usage
Appropriate color contrast
Navigation consistency

Get the video now to learn about the key elements that make websites accessible and usable for all.

About the Hosts:

Megan Lach

Director, Demand Generation

Megan Lach is an experienced Director of Demand Generation at CivicPlus, armed with a bachelor’s degree in marketing and a wealth of experience in the SaaS industry. Megan’s proficiency lies in formulating and executing dynamic marketing strategies across diverse platforms. Beyond her professional prowess, Megan embodies a robust work ethic, a positive demeanor, and exceptional communication skills. As an adept team player, she seamlessly collaborates with cross-functional teams, uniting sales, product marketing, and customer success to realize shared objectives. She takes pride in her work and is passionate about building resident trust and transparency through digital solutions.

Mike Paciello

Chief Accessibility Officer at AudioEye®

Mike Paciello has been a pioneer and influential figure in the accessibility industry for more than four decades. He wrote the first book on web accessibility and usability, and has since achieved many notable milestones. He is the founder of TPGi and WebABLE. Mike also co-founded WebABLE.tv and Open Access Technologies.

Mike served as co-chair of the U.S. Access Board. He co-founded the International Committee for Accessible Document Design (ICADD), and was recognized by President Bill Clinton for his contribution to the W3C Web Accessibility Initiative (WAI). He was the recipient of the 2016 Knowbility Lifetime Achievement and the 2020 Information and Communication Technology (ICT) Accessibility Testing Symposium Social Impact awards. Mike remains active as a public speaker, mentor and contributor in the accessibility industry.

On April 3, 2008, Mike and co-chair Jim Tobias presented a historic series of internationally harmonized technical recommendations to bridge the gap between technology and people with disabilities. As a result of these recommendations, the United States Access Board released a final rule that updates accessibility requirements covered by Section 508 of the Rehabilitation Act of 1973 along with guidelines for telecommunications equipment subject to Section 255 of the Communications Act of 1934. These revised standards and guidelines were published in the Federal Register on January 18, 2017 and went into effect in January 2018. Mike was also the recipient of the 2016 Knowbility Lifetime Achievement, the 2020 ICT Accessibility Testing Symposium Social Impact awards and keynote speaker for the 2023 California State University, Northridge (CSUN) Assistive Technology Conference.