Resources Webinars

Designed for Engagement: Power Your SeeClickFix 311 CRM Setup for Community Impact

# Citizen Request Management

Designed for Engagement: Power Your SeeClickFix 311 CRM Setup for Community Impact

Watch this on-demand session to explore strategies that help you shape your SeeClickFix 311 CRM into a trusted space where residents stay connected—time and again.

Original Air Date: November 19, 2025

Watch On-Demand

SeeClickFix 311 CRM can be more than a reporting tool—it can be a space where trust grows and community connection thrives. In this on-demand session, our team shares practical ways to configure your system, so it feels natural for residents and encourages ongoing participation.

Transform your SeeClickFix 311 CRM experience with thoughtful design and clear communication that turn everyday interactions into meaningful engagement—strengthening your connection with the community you serve.

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About the Host:

Julia Vassi

CivicPlus® Customer Success Manager

CivicPlus® Customer Success Manager Julia Vassi brings a strong background in management and education, with expertise in SaaS products, CRM systems, and data analysis. With a passion for problem-solving, she actively listens to customer concerns and collaborates with developers to enhance features that strengthen community engagement with local government. Known for integrity, reliability, and consistency, Julia prides herself on delivering high-quality results while fostering a positive and supportive team environment. Her adaptable and empathetic communication style allows them to effectively engage across diverse situations. A caffeine connoisseur and avid reader, Julia balances work with a love for novels and an ever-growing snack collection.