# Records Requests & Management
How Digital Tools Give Time Back & Simplify Manual Workload
Automation saves time and empowers public servants to focus on high-value work.
Original Air Date: August 14th, 2025
Watch the Webinar Recording
We all know time is your most valuable resource as a clerk. If you’re relying on manual processes currently and they’re eating into your working hours—it’s time to re-evaluate your processes and reduce those manual tasks!
This webinar covers some of the features of NextRequest and offers best practices for streamlining records request management processes with software.
Meet Your Presenters
Demand Generation Manager, CivicPlus
Meet Erin Cross, a seasoned marketing professional with a decade of experience exclusively in the B2B realm. Currently donning the hat of Demand Generation Manager at CivicPlus. With a decade-long journey in the field, Erin has become a maestro of content marketing and strategy. They bring a wealth of knowledge and a keen eye for detail to the table. Prior to CivicPlus, Erin has worked in education, finance, and technology – she has seen it all!