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# Records Requests & Management

Inside NextRequest: Workflows and Setups from Municipalities Across the Country

Learn how municipalities are setting up and optimizing NextRequest to streamline records management and improve internal workflows.

Wednesday, November 6th, 2025, at 1 p.m. CT (11 a.m. PT | Noon MT | 2 p.m. ET)

Register to Attend

Managing public records efficiently can look different from one municipality to another, but the goals are often the same—saving time, staying organized, and providing a better experience for staff and residents.

In this webinar, we’ll walk through real NextRequest configurations based on how municipalities are currently using the system. You’ll see examples of how peers have structured their unique workflows, managed assignments, and leveraged features to meet their unique needs. Whether you’re looking for new ideas or simply want to validate your current approach, this session will provide practical insights to help you get even more value out of NextRequest.

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Meet Your Host:

Jessika Senkbeil Headshot

Jessika Senkbeil

CivicPlus Customer Success Manager, and former Police Records Technician, City of Oceanside, CA

CivicPlus Customer Success Manager Jessika Senkbeil works with our NextRequest team. Jessika brings 12 years of experience in Law Enforcement records in California. She helps CivicPlus accomplish our mission to improve government by using her knowledge and prior experience to bridge the gap between company and customer, support agencies through transitions, and help customers streamline their request process. She lives in Northwest Montana and enjoys spending time outside with her family.