Building Trust and Transparency Through Web Accessibility

Foster positive civic experiences with equal access to online services and information.

Original Air Date: August 13, 2024

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Did you know? Inaccessible websites make it difficult for residents with disabilities to find what they’re looking for, creating barriers to vital services and information. Poor web accessibility also results in legal repercussions and reputational damage for agencies. In 2020, over 2,500 Americans filed website accessibility lawsuits in federal courts — a 12% increase from 2019.

Fostering an inclusive community for residents living with disabilities is about more than modifying physical public spaces. Local governments must provide accessible experiences for all residents in digital spaces as well. To do this effectively, agencies need to prioritize changes that make it easy for every resident to engage with their content online.

This on-demand webinar shares how agencies can use web accessibility tools and best practices to:

Improve resident satisfaction
Stay compliant with accessibility regulations
Build a positive brand image around inclusivity

Ready to advance digital accessibility with expert tips and insights? Fill out the form above to download and watch the recording.

About the Speaker

Mike Paciello

Chief Accessibility Officer at AudioEye®

Mike Paciello is a trailblazer in digital accessibility with over 40 years of leadership in the field. He authored the first book on web accessibility, founded TPGi and WebABLE, and has advised on major accessibility standards, including Section 508 and the W3C Web Accessibility Initiative. A recipient of multiple lifetime achievement and social impact awards, Mike continues to serve as a mentor, speaker, and advocate for inclusive digital design.

About the Moderator

Megan Lach

Director, Demand Generation

Megan Lach is an experienced Director of Demand Generation at CivicPlus, armed with a bachelor’s degree in marketing and a wealth of experience in the SaaS industry. Megan’s proficiency lies in formulating and executing dynamic marketing strategies across diverse platforms. Beyond her professional prowess, Megan embodies a robust work ethic, a positive demeanor, and exceptional communication skills. As an adept team player, she seamlessly collaborates with cross-functional teams, uniting sales, product marketing, and customer success to realize shared objectives. She takes pride in her work and is passionate about building resident trust and transparency through digital solutions.