Independence, Iowa, Partners with CivicPlus to Expand Transparency and Communication

MANHATTAN, KS – December 16, 2025 — CivicPlus®, a public sector SaaS leader, announced its partnership with the City of Independence, Iowa, building on the city’s long tradition of civic pride and community engagement. The partnership helps advance transparency and community involvement through the Civic Impact Platform, its integrated suite of solutions.

Independence uses CivicPlus solutions, including Social Media Archiving, Municipal Websites Central, Community Development, Agenda & Meeting Management, and Mass Notification, to enhance communication and transparency through accessible digital tools. Together, these products streamline how the City consolidates council agendas and notes and manages permits and development. They also ensure accessibility compliance, share timely alerts, and strengthen community engagement.

“Our partnership with CivicPlus has made it easier to communicate, collaborate, and be transparent with our community,” said City Manager of Independence Matthew Schmitz. “Residents can now access information faster and with greater confidence and have improved visibility into community news and events.”

To continue strengthening communication around key community initiatives and urgent updates, Independence is modernizing its website with CivicPlus to enhance usability and provide a centralized hub that integrates multiple platforms, social media, and community alerts. These improvements will empower staff to deliver accurate information quickly, foster community trust, and increase public awareness of city decisions and initiatives.

“Independence is showing what’s possible when technology and transparency work hand in hand,” said Vice President of Product at CivicPlus Taylor Willardson. “By embracing digital tools that enhance openness and resident trust, they’re setting a new standard for effective, community-centered government.”

About CivicPlus

Thousands of high-performing civic leaders rely on CivicPlus as their trusted partner for impact-led government. With CivicPlus, leaders can finally overcome the perpetual tradeoff between the demand for better services and the realities of operational resources, leveraging the unique Civic Impact Platform to deliver both unmatched end-to-end automated efficiency and truly unified, delightful resident experiences.

Backed by over 25 years of experience and leveraging the insights of more than 900 team members, our solutions are chosen by over 10,000 organizations and are used daily by over 340 million people in the U.S. and Canada. For more information, please visit www.civicplus.com.

Media Contact

REQ for CivicPlus

civicplus@req.co