Creating More Efficient Workflows with Digital Automation

Written by CivicPlus

You can quickly digitize paper and in-person processes with the right scalable and flexible optimization tools.
Step-by-Step Guide: Defeat the Wicked Witch of Paper-Based Processes

Download your copy and start your journey.

Download Now

The more efficiently a local government can run, the better it can serve its residents. Analog processes involving paperwork can take your employees away from vital tasks. Adopting automation capabilities made explicitly for local governments to build workflows, data submission mechanisms, and mobile applications helps you seamlessly run your office while increasing resident satisfaction. 

Automate Repetitive Tasks for Increased Efficiency 

Digital automation can help local governments streamline their operations and reduce manual effort, allowing staff to focus on higher-value tasks. For example, automating specific processes such as form submissions, permit applications, and payment processing can reduce the time spent on administrative tasks to focus on essential functions. 

Improve the Resident Experience 

Digital automation can improve the user experience for residents and businesses by making it easier to access government services online. With the ability to submit forms and applications digitally, residents no longer need to visit government offices, saving time, reducing frustration, and eliminating paper forms. 

Save Time and Money 

By automating specific processes, local governments can reduce the time and resources required to complete tasks, resulting in long-term cost savings. In addition, digital automation can help reduce errors and mistakes, saving money in the long run. 

Gain Resident Insight 

Digital automation can also provide local governments with valuable data on resident behavior and preferences, helping to inform future policy decisions and improve service delivery. 

It's Easy To Go Digital 

Finding the time to swap out analog processes for digital ones often requires more bandwidth than what's available. But with ready-to-use software, non-technical teams can easily replace paper-based workflows with custom digital solutions made specifically for local governments via templated tools that don't require complex custom coding. 

If you would like to learn more about digital process automation and how CivicPlus® can help, take a self-guided software demo here.