311 CRM Case Studies
Population
Municipality
Solution
St. Joseph County, Indiana Transforms Resident Engagement and Operational Efficiency with Integrated Solutions from CivicPlus
Products:
311 CRM
Civic Experience Platform
County: St. Joseph County, IN
Population: 250,000
Elkhart, IN Improves Efficiencies with Integrated Software from CivicPlus®
Products:
311 CRM
Community Development
City: Elhart, Indiana
Population: 53,801
Fayetteville, AR, Feels the Benefits of an Integrated, Civic Experience Platform from CivicPlus®
Products:
311 CRM
Agenda & Meeting Management
Civic Experience Platform
Codification & Supplementation
Municipal Websites
City: Fayetteville, AR
Population: 95,230
Tavares, FL Excels and Creates Frictionless Civic Experiences
Products:
311 CRM
Civic Experience Platform
City: Tavares, FL
Population: 16,752
Sandy City, UT Communications Team Wins Best of State Award
Products:
311 CRM
Civic Experience Platform
Codification & Supplementation
Mass Notification System
Municipal Websites
Process Automation & Digital Services
City: Sandy City, UT
Population: 96,137
Topeka, KS Successfully Integrates SeeClickFix 311 CRM, CityWorks, ArcGIS to Enhance Resident Engagement and Data Aggregation
Products:
311 CRM
City: Topeka, KS
Population: 126,397
Syracuse, New York Advances as New York’s Flagship Smart City®
Products:
311 CRM
City: Syracuse, New York
Population: 142,553
St. Petersburg Plans for Active Hurricane Season; Taps Residents and 311 CRM Tool for Help
Products:
311 CRM
City: St. Petersburg, FL
Population: 261,338
Promoting Public Service Positivity in Casa Grande, AZ
Products:
311 CRM
City: Casa Grande, AZ
Population: 57,232