Utility Billing
Improve utility operations and build resident trust with modern, automated utility software.
Elevate Utility Service Delivery with a Smarter, Simpler Approach
CivicPlus® Utility Billing helps local governments streamline billing, payments, and fieldwork in one modern platform, so they can collect revenue faster, cut manual work, and deliver better service.
$7.7 million recovered delinquent revenue reported
90% drop in returned mail reported
39% increase in online payments reported
Explore Utility Billing
Utility Billing improves usability, speeds implementation, and enhances resident self-service while connecting billing to field data and route optimization. As a result, teams work more efficiently and deliver a better experience for both staff and residents.
Product Features
Resident Portal for Anytime Access
Empower residents with 24/7 access to billing information, usage history, and payment options from any device.
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GIS-Powered Work Orders
Streamline field operations with location-aware task creation, assignment, and tracking that ties directly to billing workflows.
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Seamless Service-to-Billing Connection
Link field activities directly to billing, so accounts are always accurate. Whether it’s a meter swap, repair, or shutoff, tasks update invoices in real time for full transparency.
Learn MoreEliminate Costs, Complexity, and Risk
Municipalities have long been burdened by manual processes, disconnected tools, and outdated legacy utility billing systems that slow revenue collection and frustrate staff and residents alike. Learn how we’re transforming utility billing challenges into a streamlined, automated, and resident-friendly experience.
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Legacy Utility Systems Drive Up Costs, Complexity, and Risk
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Lacking GIS Functionality Slows Field Efficiency and Creates Data Silos
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Disconnected Field and Office Operations Slow Service and Increase Errors
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Limited Resident Self-Service and Billing Transparency
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Siloed Vendors Increase Costs, Fragment Support, and Complicate Service Delivery
Ready to simplify utility billing?
Schedule a DemoSimplify Utility Operations for All
Explore how Utility Billing impacts billing, field coordination, and resident service across departments and stakeholders.
- Ensure accurate revenue collection, reduce leakage, and integrate with your ERP for clear visibility into utility finances.
- Build confidence in your financials with simplified audits, transparent reporting, and reliable insights for long-term fiscal health.
- Streamline and automate billing cycles, reduce manual work, and connect field data to billing to prevent missed charges and speed up collections.
- Resolve service issues quickly and empower teams to deliver timely, accurate, high-quality resident service.
- Leverage a secure, cloud-native platform that minimizes IT burden, integrates seamlessly with ERP, GIS, and metering systems, and scales with your municipality.
- Quickly deploy and easily maintain services with government-ready security, minimal downtime, and long-term sustainability.
- Deliver transparent, efficient service that builds trust with residents through easy-to-understand bills, modern self-service portals, and proactive notifications.
- Reduce call volume and staff workload while giving teams a centralized system to manage accounts, answer questions, and provide high-quality support with ease.
Top Utility Billing Resources
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Frequently Asked Questions About Asset Management Software
What is utility billing software?
Utility billing software is a solution that enables municipalities to manage billing, payments, and service coordination for utilities like water, sewer, sanitation, and electric. CivicPlus Utility Billing combines these workflows into a centralized platform and modern, resident-friendly experience, supporting everything from invoicing and payment posting to field service management and GIS integration.
Does CivicPlus Utility Billing integrate with existing systems?
Is Utility Billing available for small municipalities?
What kind of training or support is available?
How is CivicPlus Utility Billing software affiliated with Beehive Industries?
Utility Billing
Ready to simplify utility billing?