Payments and Invoicing Made Simple
Automate cost recovery, streamline billing, and improve transparency with built-in invoicing tools.
Simplify Public Records Invoicing and Payments
Managing payments for public records requests can be time-consuming and error prone. NextRequest’s integrated invoicing and payment capabilities eliminate manual calculations and external billing tools, helping agencies recover costs accurately and efficiently.
Automatically generate invoices, track payments, and provide requesters with clear billing—all within one secure platform.
Explore Invoicing and Payments
Product Features
Automated Cost Calculation
Save time with automatic breakdowns of materials, surcharges, staff hours, and fees, maintaining accurate and consistent billing.
Transparent Invoicing
Provide requesters with structured, auto-generated invoices that are easy to understand and compliant with regulations.
Integrated Payment Tracking
Monitor payment status directly within the platform, reducing administrative overhead.
Centralized Hub
Provide teams with a centralized hub for payment workflows, so everyone is aligned and informed.
Real-time Reporting
Generate detailed transaction, deposit, and chargeback reports quickly to improve financial oversight and streamline reconciliations
Secure Online Payments
Enable requesters to pay digitally, anytime and from anywhere, with NextRequest payments.
Improved Compliance
Reduce risk with standardized invoicing practices that support legal and financial transparency.
PDF Snapshots
Automatically generate downloadable invoice records for compliance and auditing.
Ready to get started?
Request a DemoNextRequest in the Civic Impact Platform
NextRequest works seamlessly on its own but becomes even more powerful when integrated with the rest of our government solutions for enhanced transparency and efficiency.
Municipal WebsitesIntegrate public records from NextRequest within your agency’s main website search results. Additionally, connect your agency’s Social Media Archiving, Agenda and Meeting Management, and Municode Codification instances for even greater transparency. Learn More
CivicPlus PortalGive every resident a truly unified experience with a single location to manage communications, submit forms and requests, and make payments — with one username and password. Learn More
CivicPlus App SwitcherQuickly navigate between CivicPlus solutions with a single login for seamless public records access alongside your other CivicPlus tools. Learn More
NextRequest Use Cases
-
Read the Case Study
Sunem Carballo
Senior Administrative Assistant, City Clerk's Department, Imperial Beach, CA
-
We can redact documents and apply codes directly within the platform, which is much more efficient than dragging and dropping from your e-mail to your desktop, redacting, and then uploading them again.
Read the Case Study
Marco Martinez
Assistant City Clerk, Manteca, CA
-
The great thing about having NextRequest is that I’m able to provide data quickly… I don’t have to go to the file cabinet and count how many records; I can see who the records came from and when they came in much more efficiently.
Read the Case Study
Sha Fields
Coordinator of Board Governance and Custodian of Records, Riverview Gardens School District
-
We literally would not be able to keep up without NextRequest. Using a manual system is no longer an option for us.
Read the Case Study
Kryss
Rankin City Clerk, West Sacramento, CA
-
We love the ease of use of NextRequest! New employees are able to jump right in and start using it.
Read the Case Study
Kathy M. Thake
Assistant to the Village Manager, Village of Niles, IL
-
If we didn’t have one specific system that could receive all of our records requests, I think it would be extremely cumbersome to track every request.
Read the Case Study
Sergio Uribe
Corporal, Orange County Sheriff's Office, FL
Related Products
Social Media ArchivingStay compliant and automatically capture social media records. Learn More
Web AccessibilityImprove compliance and inclusivity with comprehensive web accessibility reporting and remediation. Learn More
Agenda and Meeting ManagementStreamline meeting and agenda management with a purpose-built platform designed for clerks. Learn More
Municode CodificationSoftware and services for all codification needs. Learn More
Ready to get started?
Get a Demo
NextRequest
Ready to boost records request compliance and efficiency?
The biggest difference for us with NextRequest is the time savings factor. I don’t have to create a log anymore since all the information comes directly from the requester and is put directly into NextRequest. I can run reports from there, which saves a lot of time.