Emergency Alerts and Public Safety
Protect residents with fast, targeted emergency alerts delivered across SMS, email, voice, mobile app, website, and social media channels.
Emergency Communication Built for Local Government
When emergencies happen, every second matters. CivicPlus® Mass Notification enables local governments to quickly deliver emergency alerts across SMS, voice, email, mobile apps, social media, and website notifications from one centralized platform. Integrated IPAWS and National Weather Service connectivity help extend reach and automate critical emergency communications when every second matters.
From severe weather and evacuations to public safety incidents and critical updates, your team can rapidly reach residents and staff with timely, actionable information.
Explore Emergency Alerts and Public Safety
Deliver rapid emergency notifications, improve situational awareness, and coordinate response efforts with tools designed specifically for public safety communication.
Product Features
Emergency Alerts Across Every Channel
Reach residents through SMS, voice calls, email, push notifications, mobile apps, website alerts, and social media simultaneously from a single interface. Get critical information to your community quickly, regardless of how residents prefer to receive notifications.
IPAWS Emergency Alerts
Leverage FEMA’s IPAWS to reach residents and visitors who are not registered in your system. IPAWS broadcasts critical alerts to mobile phones, TVs, and radios within a targeted geographic area, expanding your coverage during emergencies.
Geotargeted Notifications
Utilize GIS mapping to send location-specific notifications, deploying precise communication to affected areas while helping reduce alert fatigue for residents outside the impacted zone.
Automated Weather Alerts with NOAA Integration
Accelerate severe weather responses with automated notifications triggered by National Weather Service (NWS) alerts. Automatically notify residents about tornado warnings, flash floods, severe storms, and other critical weather events through branded, multilingual email, voice, and text messages.
Notification Templates
Create consistent communication for emergency alerts, routine community updates, service notifications, and public information campaigns while keeping messaging clear, consistent, and accessible.
Mobile Emergency Management
Send and manage emergency alerts from anywhere using the mobile administrative app. Enable emergency managers and authorized personnel to issue alerts, monitor communications, and coordinate response efforts in real time while in the field.
Embedded Website Alerts
Display emergency notifications directly on your Municipal Websites solution. Keep residents informed with real-time banner alerts, emergency messaging widgets, and embedded sign-up options that increase visibility during critical events.
Ready to strengthen your emergency communication strategy?
Schedule a DemoMass Notification in the Civic Impact Platform
CivicPlus Mass Notification becomes even more powerful when paired with our integrated digital government tools.
Municipal WebsitesIntegrate our Mass Notification system with your CivicPlus website to provide vital information to your residents. Learn More
Resident PortalEmpower residents to personalize which notifications they receive and how they’re sent. Learn More
What Our Customers Are Saying
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Read the Case Study
Eric Richards
Sandy City Communication
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I’m glad we selected [CivicPlus]. We got a great deal and the service we received after the sale was fantastic. We had tried another emergency notification system, Everbridge, six years ago and it didn’t work for us. We paid $38,000 for the system, but only 800 residents subscribed. With IPAWS, we can reach anyone in the impacted area. If there’s an emergency in our community, we know seconds matter, and we want the ability to send communications ourselves and reach as many people as possible.
Read the Case Study
Lance Coleman
Blount County Emergency Management Director
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We saw what CivicPlus was able to do for us with our website redesign, so we thought, why not work with CivicPlus on a refresh of our alert system too?
Read the Case Study
Liz Nunez
Wellington Public Information Officer
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Receiving that early text message allowed us to coordinate our safety activity.
Read the Case Study
Nina Sipes
Stanton County, KS Resident and Owner of Sipes' Farming Entities
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Knowing that we were switching to a solution offered by the same company that provides our website and digital communication solutions and the fact that CivicPlus provides solutions exclusively for local government were important factors for the consideration of our council. For me, it was a plus to know that I could add another service to the same platform utilizing the same company and that I already knew whom to contact if I had a question — truly a one-stop shop.
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Chelci Amburgy
Bullard Director of Public Relations and Communications, 2018
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At the time we implemented the software, we needed something with more enhanced capabilities, and that was more GIS driven that we could use when communicating about tropical weather, road closures, and big accidents.
Read the Case Study
Key West
IT Director
Related Products
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Mass Notification
Ready to keep your community connected and protected?
We are proud of our residents for engaging with us especially via our My Alert system that is key in the event of an emergency. We have seen our community engagement grow to nearly 36,000 signups in the past 4 years. Our ‘Connect With Us’ web hub was built to make it easy for citizens to go to one location for all of the ways they can connect with Sandy City.