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Citizen Request and Work Order Management Solutions

Do more, faster with seamless public service workflow from request to resolution.

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SeeClickFix and CivicPlus Better Together

Seamless Constituent Management that Builds Trust One Issue at a Time

Meet CivicService. The most robust, end-to-end citizen communication, request, and work order management solution available. Born from the union of CP Connect™ and newly acquired SeeClickFix, CivicService allows staff to turn inquiries into action.

Communications Management with
a Single Inbox

A single inbox to receive and respond to all messages via the citizen's original communication channel.

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Public Service Request and Work Order Management

Everything local governments need to collect, manage, resolve, and report on public service requests.

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Dedicated to Supporting You

Award winning in-house support team

You’ll be able to reach us through phone, email or utilize our online support system for software issues, requests, or emergency ticket requests. Our online help center is available to you at any time and our emergency support team is available 24/7 for your peace of mind.

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The Platform

Your comprehensive solution for effective civic management

We know things have changed for you. Citizens’ expectations are on the rise while resources are dropping, and now, more than ever, you need a partner who can give you more. More solutions, more “aha” moments, and more tangible results for your municipality.

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Interested? Let’s Talk

Learn more about how CivicService can meet your citizen communication and public service request workflow needs.

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