Allow Residents to Submit Feedback, Questions, and Requests Using Existing Digital Communication Tools

Empower Your Residents to Text, Call, Email, or Chat to Make a Difference

Conversations allows residents to submit feedback, questions, and requests using the most common communication tools they already use daily such as text, email, or digital media. All messages are aggregated in a single interface and associated with individual resident profiles for historical reference and more efficient issue management. Messaging local government leaders is as easy as texting a friend. Conversations offers residents a choice in how they can best contact their local government—whether through texting, email, online chat, and more. Residents benefit from the convenience of contactless government services from any device, anytime, anywhere.