Community Lookup Services From CivicPlus®

Residents expect fast and accurate results when searching online for community information. Local government agencies can meet these modern digital demands with a single solution: Community Lookup Services from the CivicPlus Process Automation and Digital Service solution.

The cloud-based nature of this technology modernizes local government services and saves staff precious time by automating routine tasks like creating forms, accepting payments, and routing approvals. With Community Lookup Services, residents can perform static and dynamic searches for publicly available information. Example use cases include:

• Inmate lookup: Find names, facilities, and incarceration dates
• Animal control: Locate guidance on pet licensing, adoptions, and bite reports
• Cemetery management: Obtain detailed gravesite information and maps

Local agencies benefit by giving residents access to online self-service through this innovative feature. The constant resident calls, emails, and in-person requests fade away, and the risk of sharing too much or too little public information mitigates, allowing staff to focus on strategic agency tasks — plus so much more. Download the fact sheet now to discover all of our Community Lookup Services’ benefits and start building frictionless civic experiences across your community.