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Mass Notification System

When Every Second Counts, Be Ready

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Emergency and Routine Communications Made Easy

CivicReady is an immediate multi-channel communication solution that allows you to reach your citizens and visitors, no matter where they are in the community. Whether communicating routine or emergency news, CivicReady allows you to quickly, within seconds, alert citizens with actionable information using a single interface–saving you time, while amplifying the reach of your time-sensitive message.

Alert Your Citizens in an Emergency. Improve Daily Communications.

  • Emergency
  • Routine
  • CivicReady Emergency Notifications

    Our innovative cloud-based system enables you to communicate trusted and timely information during an emergency, whether the threat is a natural disaster, a fire, an active shooter, or some other imminent threat to your citizens. CivicReady integrates with IPAWS, offers geo-targeting, and IVR polling capabilities.

    When a disaster strikes and every second counts, CivicReady provides emergency managers the greatest number of options for creating and distributing notifications, including:

    • One-click quick launch message templates
    • Mobile app
    • Text, Email, or Phone-in

    Key Modules for Emergency Notifications

  • Routine Notifications

    Sending routine notifications is as simple as sending an email. Our user-friendly, one-click messaging interface empowers you to quickly compose a new message or use a pre-written, event-specific template. 

    You'll be able to easily create targeted and effective communications from multiple approved administrators, including:

    • Office closures and scheduled updates
    • Meeting agendas and locations
    • Special announcements
    • Updates to citizen groups
    • Reminders or instructions to teams or departments

    Key Features for Routine Notifications

    • Rich Text Notifications
    • One-Click Messaging
    • Scheduled Notifications
    • Unlimited Templates
    • Interdepartmental Communications

Need more information on CivicReady?

Download our product brouchure for an in-depth look at all of CivicReady’s features and how they can help you keep your citizens safe.

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The Communications Tool Built for Local Governments

CivicReady is a cloud-based mass notification system that is designed to empower local governments to communicate information to citizens quickly and effectively, no matter where they are in the community.

We offer multiple reliable and secure measures for sending notifications. You can email your message from an external email account, text it in from your cell phone, call it in through our 24/7 emergency support team, or send it with a single tap on your smartphone using our mobile app.

From automated messaging to our powerful mobile app, CivicReady offers the flexibility to allow you to quickly create and distribute news and information whether it’s in response to a local crisis, or simply a routine communication.


Intuitive Dashboard

Our one-click messaging interface gives you the ability to compose a new message or use a pre-written, event-specific template.


Quick launch notification templates allow you to send a notification with one click.


Multilingual capabilities provide the option to communicate with all citizens effectively.


Mobile App

Access the full capabilities of the CivicReady system from the palm of your hand, and broadcast secure, two-way messages from your Apple® or AndroidTM mobile phone or tablet.

Easy Launch

Launch from any browser on a desktop, laptop, or mobile device. Alternatively, you can launch by texting in, emailing in or calling in to trigger a notification.

Two-way Messages

Allows admin to receive responses to citizen safety or wellness check-ins or communicate openly back and forth within teams or departments.


Automated Messaging

Automated messaging can be created through triggered voice and email alerts, short message service (SMS), or push notifications.

Scheduled Alerts

Schedule automated alerts to be disseminated via National Weather Service (NWS) alerts Text/SMS notifications Messaging API used for automated messaging.


Call Throttling

Adjustable call throttling to ensure local telephone infrastructure is not over-loaded.

Multimedia Capabilities

Allowing you to add images, audio, video, and other attachments to your messages.

Email Capabilities

Rich text email capabilities with a 10Mb limit.

Messaging Capabilities

Direct short message peer-to- peer (SMPP) and SMS text messaging capabilities, geo- targeted messaging capabilities, and ad-hoc messaging to send communication to new groups on the fly.



View a message draft before it’s sent or use a pre-defined template to schedule planned communications. Plus, save templates for later use


Make sure every message looks the way you want with the "Send test message to myself" option "Preview message" before sending option.


Schedule notifications in advance and view the number of recipients before launching a message.


Amplify Messages

CivicReady integrates with IPAWS, geo-targeted notifications via ESRI mapping integration.

Notification Requests

Use imported/exported contact lists, citizen opt-in and opt-out via phone, text, and email, or website embeds to encourage citizen opt-ins and notification requests.



CivicReady has a 99.99% uptime. is cloud-based, and fully redundant.

Multiple User Access

Detailed group settings and extensive administrator rights Protected department information and internal communications with the capability for simultaneous use by multiple departments and agencies.


Section 508 compliance (via voice and text messaging).

Media & Resources

Emergency Notification Fact Sheet

Fact Sheet

10 Things to Look for When Choosing a Mass Notification System

Learn More

Emergency Notification Webinar


Harness the Live Saving Power

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IPAWS White Paper

White Paper

Keep Your Citizens Informed and Safe During Local Disasters with IPAWS

Learn More

Emergency Notification Webinar


Crisis Communication for Local Governments

Learn More

View All Resources

I'm Interested

CivicReady allows local governments to inform and protect their citizens in a time of need. In addition, they have the ability to send routine communciations to their employees. Complete the form below and see if CivicReady is right for you.