White Paper: How Clerks Can Lead Digital Transformation

There is no going back to how we interacted with businesses or obtained information before COVID-19. Your citizens want to self-service their information requests remotely, and you want to maintain business continuity and document transparency, no matter where you and your staff are located. You need a digital transformation.

This white paper outlines:

• Why municipalities should embrace digital transformation
• The new responsibilities of clerks in the digital age
• Best practices for leading communities through digital transformation