Municipal Websites
Improve engagement and communication with a world-class website
Transform How You Engage and Communicate with Residents
A CivicPlus® Municipal Website is more than just a site. It’s the cornerstone of a local government’s communication and service delivery. Designed specifically for municipalities, our websites streamline staff workflows, integrate seamlessly with existing systems, and enable effortless communication and engagement with the public.
5,000+ 5000+ local government websites live
95% 95% product satisfaction
Millions invested annually in cybersecurity
Explore Municipal Websites
Discover a comprehensive content management system designed to help local governments build websites that connect with residents effectively. With configurable layouts, simplified content management, and integrated tools for communication and resident self-service, CivicPlus websites streamline the timely delivery of essential information and services.
Product Features
Integrated Communication Channels
Connect your website, social media, email, and notification systems for a cohesive communication strategy.
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Centralized CMS for Efficiency and Modern Designs
Create a modern, engaging, and responsive website that looks beautiful on any device and is easily managed through drag-and-drop tools and data-driven insights.
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Comprehensive Self-Service
Enable residents to find the information they need, pay bills, apply for permits, or report issues online through an integrated platform.
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Website Accessibility and Cybersecurity
Meet your website accessibility compliance and cybersecurity resilience needs with help from a trusted leader in local government technology.
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Resident Portal
Give every resident a truly unified, frictionless experience with a single location to manage communications, submit requests, and make payments—all with one password and profile.
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CivicPlus Video
Improve resident engagement with live and recorded video using ADA-aligned software.
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From managing website content to sending communications about relevant news, we streamline workflows for staff that enhance resident satisfaction and trust in their local government.
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Say Goodbye to Outdated, Inefficient Municipal Websites
For too long, municipalities have struggled with clunky, outdated websites that frustrate residents, silo information, and lack the data insights needed to improve user experience. We’re transforming municipal websites to be modern, mobile-responsive, and resident-focused.
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Outdated Website Design and Content Management
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Web Accessibility and Compliance Challenges
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Ineffective Communication Processes
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Cybersecurity and Data Protection Risks
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Limited Resident Self-Service Options
Ready to enhance resident engagement and communication with a world-class website?
Get Online DemoStreamline Workflows for Staff Across the Municipality
Explore how our Municipal Websites transform workflows, communications, and resident engagement.
- Build trust and strengthen compliance through transparent communication and accessible, unified services.
- Drive efficiency and cut costs by digitizing manual processes and improving internal collaboration.
- Engage residents with a modern, accessible website that reflects transparency and professionalism.
- Simplify content updates and outreach with intuitive tools, integrated digital services, and built-in accessibility.
- Deploy a secure, scalable, and compliant website solution with robust API integrations and cloud infrastructure.
- Simplify management and maintenance with responsive design and accessibility built in.
- Streamline content management and document accessibility to keep records accurate and up to date.
- Easily publish meeting materials and forms while maintaining transparency and compliance.
- Share essential updates and information through an accessible, centralized platform built for scalability.
- Support transparency and engagement with regularly updated content and multi-department collaboration.
- Promote programs, events, and facilities with an intuitive, accessible platform that boosts participation.
- Simplify event promotion and registration with easy-to-manage calendars, catalogs, and reporting tools.
- Streamline planning and zoning updates with a transparent platform for community engagement.
- Showcase development initiatives and provide easy access to essential forms, meetings, and feedback tools.
Municipal Websites in the Civic Impact Platform
Municipal Websites provide immense value to the community but become even more powerful when used with the rest of our integrated solutions.
Web AccessibilityIntegrate a complete set of accessibility and optimization tools that support ongoing compliance for websites. Learn More
Process Automation and Digital ServicesIntegrate social media archives within your agency’s main website search results. Additionally, connect your agency’s. Learn More
SeeClickFix 311 CRMIntegrate non-emergency service requests into your website for increased convenience to residents. Learn More
Mass NotificationReach your residents through as many channels as possible to keep them informed and safe. Learn More
Resident PortalGive every resident a truly unified experience with a single location to manage communications, submit forms and requests, and make payments — with one username and password. Learn More
ChatbotAdd an automated, AI-powered customer service tool to your site to expedite resident self-service and frees up staff time. Learn More
Social Media ArchivingAllow your residents and staff to search archived social media on your website. Learn More
Agenda and Meeting ManagementAutomatically sync meeting content with your website’s calendar, pages, and search results. Learn More
NextRequestIntegrate public records from NextRequest within your agency’s main website search results. Learn More
Municode CodificationAllow your residents and staff to search municipal code on your website. Learn More
Recreation ManagementAutomatically sync recreation events to your website’s calendar. Learn More
Municipal Websites Use Cases
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Read the Case
Matt Lindberg
Public Communications Manager
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We want the best website, we want to drive to that goal. The goal is to win the best website of the year award. That is the stated goal, we may not win it, but that is the intention.’ We wanted it to look the most professional; we wanted it to have cool things that happen aesthetically; we wanted the design team to feel free to step out of bounds and try new things with us. We were not looking for an out-of-the-box solution, we wanted to push the envelope a little bit and present something cutting edge, because our residents would be receptive to that. Our residents are excellent in their careers. They’re sophisticated in the work that they do, and they expect to see that same level of excellence from their local government. We wanted to meet that level of expectation; it was the stated goal from the beginning.
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Jayne Wellman
Director of Operations, Reading, MA
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Where CivicPlus is going, building solutions to help de-silo governments and offering integrated systems out-of-the-box is incredible. It makes our jobs easier and more impactful, so keep it up. We appreciate you. You make my life easier.
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Keith Hanson
Chief Technology Officer and Director of Smart City Efforts
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Small-town newspapers continue to dry up. Local governments need to communicate their message to citizens because people may not have access to that information through traditional media sources. We need to be that platform.
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Jean Carder
Communications Coordinator, Louisburg, KS
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At CivicPlus, the software works, and the people work harder. The people at CivicPlus know their customers. You can rely on them. Whatever your challenge is, they have seen it before and can leverage their knowledge to help you build a better solution.
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John Regula
Bucks County Chief Information Officer
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Especially for small governments like ours, we have such a high workload, and there are so many things that we are striving to do for our community, that automations which eliminate busy-work that takes up so much time are helpful.
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Alex Trefry
City of Manitou Springs Public Information and Engagement Officer
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The fact that all the products integrate with each other is incredibly important to us. For example, we moved our online code book to be hosted by CivicPlus’ Municode Codification. Now all those codes will feed into Community Development and are also searchable on our website, as well as any documents. This suite of products helps to provide a seamless experience for our residents, especially as CivicPlus continues to build out the CivicPlus Portal, which provides a central platform where they can log in and see all the things they need with the county. Being able to have these tools in place that are scalable and allow us to communicate and be transparent is important for the county and important for our citizens as well. It does take some work, but I think at the end you’re going to say, ‘I can’t believe we didn’t do this sooner.
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Frank Fotia
Economic Development Planner, St. Joseph County, IN
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CivicPlus has helped us improve relationships with our community members and build trust in a number of ways. First and foremost would be our town website. We’re able to keep communications and information current and accessible.
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Brianna Sunryd
Town of Amherst Communications Manager and Community Participation Officer
Top Municipal Website Resources
Explore Related Products
Browse products our customers commonly use with Municipal Websites.
Web AccessibilityImprove compliance and inclusivity with comprehensive web accessibility reporting and remediation. Learn More
Process Automation and Digital ServicesIncrease efficiency with custom, encrypted forms and automated next steps. Learn More
SeeClickFix 311 CRMCentralize requests and respond faster with automated request management and communication. Learn More
Mass NotificationsStreamline communications and maximize outreach with emergency alerts and routine notifications. Learn More
Social Media ArchivingStay compliant and automatically capture social media records. Learn More
Agenda and Meeting ManagementStreamline meeting and agenda management with a purpose-built platform designed for clerks. Learn More
Municode CodificationSoftware and services for all codification needs. Learn More
Frequently Asked Questions About Municipal Websites
Has the CivicEngage solution been rebranded as CivicPlus Municipal Websites?
Yes, the CivicEngage solution has been rebranded as CivicPlus Municipal Websites.
What is a municipal website?
What should be included in a local government site?
How to design a website for municipalities with CivicPlus?
Where can I find more information on CivicPlus software training?
Municipal Websites
Ready to get started?
Before, it was just a website, now, residents go there intentionally knowing they’ll find information they need. That transformation was something that was very important to all of us here at the city. We wanted our homepage to be inviting and modern.